Senior IT Business Relationship Partner

Fujifilm • Holly Springs, NC

2d

About The Position

Help us connect strategy to outcomes. FUJIFILM Biotechnologies is hiring a Senior IT Business Relationship Partner (BRP) to serve as the primary liaison between Global IT and our site/business leaders. You will translate business priorities into actionable IT roadmaps, shape portfolio decisions, and guide delivery—elevating service reliability, compliance, and user experience in a regulated biopharma environment. Company Overview The work we do at FUJIFILM Biotechnologies has never been more important—and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people’s lives. Join FUJIFILM Biotechnologies and help make the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy, and drive - what we call Genki. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers Job Description What you’ll do Partner with site/business leadership as the trusted IT liaison—run governance cadences, set expectations, and drive engagement plans. Translate strategy into IT demand and multi‑quarter roadmaps; align to portfolio and capacity; build business cases, sequence work, and track benefits realization. Elicit and document requirements; define solution options and trade‑offs; align to enterprise architecture, cybersecurity, data integrity, and compliance. Coordinate cross‑functional delivery (FTE/contractors); manage RAID items; provide executive updates on status, risks, decisions, and mitigations. Act as escalation point for service restoration; analyze incident/problem trends (MTTR, backlog); drive continual service improvement using ITIL practices. Build KPI/OKR dashboards; synthesize data into recommendations that quantify cost, risk, and outcome impacts. Apply governance (ITIL, PMO, change control) and regulated environment expectations (cGMP, CSV/CSA, data integrity, SOX‑relevant controls); support audits/CAPAs. Liaise with Cybersecurity, Infrastructure, Enterprise Apps, QA/ITQ, PMO, Procurement/Finance, and vendors to align deliverables to standards, SLAs, and site needs. Identify friction points; propose policy/standard updates; contribute to BRM playbooks, intake models, and engagement templates.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or Business Administration; or an equivalent combination of education and experience.
• 8+ years of related experience with a Bachelor’s; or 6+ years with a Master’s; or PhD with 3+ years; or equivalent experience.
• Within the above, 5+ years in Business Relationship Management/Partner roles, Senior IT Engineer, Product/Program Management, or similar in complex, matrixed enterprises.
• Experience supporting biopharma/biotech manufacturing or comparable regulated industries strongly preferred (exposure to DSM/DPM operations beneficial).

Nice To Haves

• Master’s degree in Information Systems, Engineering, or Business.
• Certifications: ITIL Foundation v3/v4, BRM Institute (CBRM), PMP/PRINCE2, Agile/Scrum (PSM/CSM), Lean/Six Sigma.
• Experience with portfolio/demand management, PMO processes, value realization, and executive‑level reporting.

Responsibilities

• Partner with site/business leadership as the trusted IT liaison—run governance cadences, set expectations, and drive engagement plans.
• Translate strategy into IT demand and multi‑quarter roadmaps; align to portfolio and capacity; build business cases, sequence work, and track benefits realization.
• Elicit and document requirements; define solution options and trade‑offs; align to enterprise architecture, cybersecurity, data integrity, and compliance.
• Coordinate cross‑functional delivery (FTE/contractors); manage RAID items; provide executive updates on status, risks, decisions, and mitigations.
• Act as escalation point for service restoration; analyze incident/problem trends (MTTR, backlog); drive continual service improvement using ITIL practices.
• Build KPI/OKR dashboards; synthesize data into recommendations that quantify cost, risk, and outcome impacts.
• Apply governance (ITIL, PMO, change control) and regulated environment expectations (cGMP, CSV/CSA, data integrity, SOX‑relevant controls); support audits/CAPAs.
• Liaise with Cybersecurity, Infrastructure, Enterprise Apps, QA/ITQ, PMO, Procurement/Finance, and vendors to align deliverables to standards, SLAs, and site needs.
• Identify friction points; propose policy/standard updates; contribute to BRM playbooks, intake models, and engagement templates.

Benefits

• Our programs are designed to focus on maintaining and enhancing all pillars of health with a robust benefits package including medical, dental, vision and prescription drug coverage with the option of a Health Savings Account with company contributions.
• In addition, we offer an industry leading 401(k)savings plan, insurance coverage, employee assistance programs and various wellness incentives.
• We support life-work balance with paid vacation time, sick time, and company holidays.
• Explore a supportive environment that enriches both your personal and professional growth!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees