Senior IT Engineer, Okta_SF

Airwallex•San Francisco, CA

12d

About The Position

As an IT Engineer, you'll be at the forefront of resolving technical challenges for our business and IT operations teams. You'll tackle system issues and escalations head-on, implementing robust solutions to drive efficiency. With a strong emphasis on identity engineering, you'll own and optimize our Okta platform, defining how employees access our services globally. Your expertise in access controls and authentication rules will make you the go-to subject matter expert for both IT and INFOSEC, offering a significant opportunity to build a world-class identity function within our IT engineering team. This role is based in Sydney, Melbourne, Singapore or San Francisco.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field, 5+ years of relevant experience in a similar role.
Strong, demonstrated written and verbal English communication skills
Demonstrated ability to write strong technical documents
Expert level understanding of common identity standards, including SAML, OAuth, SSO, etc.
Expert level experience with Okta
Experience with a programming language, such as python, and infrastructure as code (i.e. Terraform) and scripting or automation tools
Experience using and understanding of cloud infrastructure (AWS, GCP, etc.)
Understanding of RBAC, ABAC, PBAC, ACLs and common access management principles in security and corporate IT environments
Experience working in all SaaS-based systems and applications
Strong understanding of MDM systems (macOS, windows; kandji, JAMF, intune, etc.)
Ability to move fast and urgently, making correct decisions and assumptions – sometimes without all the information

Responsibilities

Design, implement and maintain our identity and authentication systems at Airwallex (Okta, Google Workspace, etc.)
Manage and improve our auth policies, access controls and build (or rebuild) a strong access management policy within our identity systems
Automate and orchestrate user lifecycles across our systems and services - from beginning to end
Own the full lifecycle of features and products within this space, from proof-of-concept to implementation to operations and maintenance – leading projects from start to finish
Handle escalations from IT teams where relevant
Work closely with INFOSEC, People Ops, Engineering and IT teams to build systems that scale as we grow globally
Integrate our tools with new and existing platforms (cloud, GCP, etc.) and across our SaaS portfolio (SFDC, Slack, Google, etc.)
Build and maintain custom tools or services if needed to solve our problems
Respond to incidents as part of an on-call roster or in emergencies
Write documentation and maintain diagrams of your solutions and applications, ensuring readability and understanding
Work with IT Operations and IT Engineering to help fill gaps and collaborate on other projects and services
Constantly learn, test, evaluate and enhance our products and offerings – never letting anything get stale