Senior IT Infrastructure Engineer

VHBWatertown, MA
1d$135,000 - $165,000Hybrid

About The Position

ABOUT THE POSITION We are looking for a Senior IT Infrastructure Engineer to join our IT Operations team and take the lead in designing, implementing , and advancing core infrastructure systems to support VHB’s 30+ offices across the East Coast . This is a senior-level technical position. If you thrive on solving complex challenges , designing automated solutions, and optimizing systems for security and scalability, while working as part of a collaborative team and mentoring others, this is the role for you. We’re especially interested in someone who embraces software defined concepts across networking, storage, and compute; is inspired by DevOps workflows and infrastructure - as - code; and consistently asks, “How can we automate this?”

Requirements

  • Applicants must be legally authorized to work for VHB in the U.S. without employer sponsorship.
  • BS in Computer Science or related discipline , or equivalent relevant work experience.
  • 8 + years of IT systems engineering experience
  • Expertise in Microsoft Windows Client, Windows Server, Active Directory , Entra and PowerShell
  • Expertise in foundational infrastructure technologies, including hypervisors, DRAS, storage solutions, LAN/WAN configurations, and perimeter security (firewalls).
  • Working knowledge of software defined concepts (e.g., SD WAN/virtual networking, software defined storage, policy - driven controls).
  • Demonstrated experience with DevOps workflows and automation across build, configuration, and operations.
  • Expertise in zero-trust principles and their application in endpoint hardening.
  • Proficiency with cloud platforms (e.g., Azure , AWS, GCP ) for integration purposes.
  • Proven technical curiosity and a track record of investigating, piloting, and deploying creative, robust, and innovative solutions.
  • Strong documentation and communication skills .
  • Collaborative mindset with a history of effective cross - team partnership and mentoring.
  • Prepared to discuss prior initiatives – successes, failures, lessons learned – and how you translated them into automation and process improvements.

Responsibilities

  • IT Projects Lead design, scope, and execution of major IT infrastructure initiatives.
  • Identify and implement automation opportunities to streamline processes and improve efficiency across infrastructure and endpoint management.
  • Champion an automation - first approach to drive consistency, repeatability, and scalability.
  • Develop strategies for hybrid cloud/on-premises environments to optimize performance and cost.
  • Leverage software - defined technologies (e.g., SD WAN, virtualization , policy - driven controls) to improve agility and reliability.
  • Design and implement disaster recovery plans encompassing both cloud and on-premises systems.
  • Continuously test, document, and automate recovery procedures.
  • Maintain infrastructure documentation and environment diagrams , supporting organizational change management and operating procedures.
  • Act as a Subject Matter Expert for identity and infrastructure technologies .
  • Provide architectural guidance that prioritizes automation, security, and observability.
  • Manage physical and virtual servers, storage, and network components within IT-controlled facilities and datacenters.
  • Apply software defined approaches and configuration management to standardize builds and reduce drift.
  • Partner with the cloud team to d eploy, configure, and manage cloud-based services and infrastructure as needed, ensuring integration with on-premises systems.
  • Integrate automation pipelines that span on - prem and cloud for consistent delivery.
  • Strengthen core infrastructure principles, including DRAS, storage solutions, LAN/WAN configurations, and perimeter security (firewalls).
  • Evolve toward software defined networking and policy as code to enhance security posture and speed of change.
  • Provide architectural oversight and guidance for production VDI tools (Citrix) to ensure performance and workflow optimization .
  • Collaborate with security team to ensure systems are secure and reliable.
  • Implement zero trust aligned controls and continuous hardening through automated policies.
  • Contribute to process improvements and help refine IT administrative workflows.
  • Continuously assess “manual today, automated tomorrow” opportunities , participating in VHB’s culture of “innovation as a daily habit.”
  • Troubleshoot complex infrastructure issues.
  • Provide mentoring for junior staff and guidance for escalated tickets.
  • Serve as the final escalation point for advanced infrastructure incidents.
  • Use incident learnings to create durable automation, documentation, and preventative controls.
  • Provide timely and professional communication to VHB staff and internal teams.
  • Contribute to a culture of innovation by demonstrating a daptability, leadership, and strategic thinking .
  • E xemplify VHB’s culture of continuous personal and professional growth.
  • Demonstrate technical curiosity through proofs of concept, measurable experiments, and thoughtful adoption of new capabilities.
  • Stay current on emerging technologies and the evolution of products and services from key vendors .
  • Collaborate closely and proactively across teams .
  • Share knowledge through clear documentation, demos and mentoring.

Benefits

  • Diverse and inclusive culture of collaboration and innovation
  • Opportunity to work on complex, transformational projects
  • Community and social responsibility as sustainable stewards
  • Focus on learning, development, and career growth
  • Best-in-class benefits, including flexible, hybrid workplace
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