About the position
As a Senior IT Product Owner, you'll collaborate closely with experienced product managers and cross-functional teams and gain hands-on experience in defining product vision, strategy, and roadmap aligned with business objectives and market needs. Leveraging your strong analytical skills and passion for technology, you'll assist in gathering market insights, conducting user research, and prioritizing features to drive product development and innovation. You'll support the execution of product initiatives, assisting in coordinating activities such as sprint planning, backlog grooming, and user acceptance testing. With guidance and mentorship from seasoned professionals, you'll have the opportunity to develop your skills in product management, agile methodology, and stakeholder communication. As an integral member of the product management team, you'll play a crucial role in delivering value to our customers and contributing to the success of our tech products and services.
Responsibilities
- Conduct market research and competitive analysis to understand market trends, customer needs, and competitor offerings.
- Gather and analyze user feedback through surveys, interviews, and usability testing to identify pain points and opportunities for improvement.
- Work closely with stakeholders, including customers, sales, marketing, and engineering teams, to gather and prioritize product requirements.
- Assist in creating and maintaining the product roadmap, defining features, and release timelines based on business objectives and user needs.
- Collaborate with cross-functional teams, including design, engineering, marketing, and sales, to ensure alignment and execution of product initiatives.
- Help prioritize features and enhancements based on their impact on user experience, business value, and technical feasibility.
- Coordinate project activities, tasks, and timelines, ensuring that milestones are met and deliverables are completed on time and within scope.
- Create and maintain product documentation, including user stories, feature specifications, and release notes, to communicate requirements and updates to stakeholders.
- Assist in user acceptance testing (UAT) and validation of product features to ensure they meet quality standards and user expectations.
- Assist in defining and tracking key performance indicators (KPIs) and metrics to measure product performance and success.
- Continuously seek opportunities for improvement, gathering feedback from users and stakeholders to iterate on product features and enhance the overall user experience.
- Stay informed about industry trends, best practices, and emerging technologies in product management, seeking out learning opportunities to grow and develop in the role.
- Provide support to customer-facing teams, including responding to customer inquiries, addressing product-related issues, and assisting with customer training and onboarding.
- Collaborate with product management peers and other team members, sharing knowledge, insights, and best practices to foster a culture of collaboration and continuous learning.
- Excellent communication and presentation skills, able to articulate complex ideas, influence diverse audiences, and drive stakeholder alignment.
- Experience mentoring and guiding junior team members, contributing to their professional growth and the overall success of the product team.
- Understanding of the industry in which the company operates, including trends, competitive landscape, and regulatory considerations.
- Perform other assigned job-related duties that align with our organization's vision, mission, and values and fall within your scope of practice.
Requirements
- Bachelor's Degree or relevant experience.
- 3+ years of relevant or practical experience.
- Good knowledge of all Procure to Pay processes and Coupa Modules with a strong understanding of business processes.
- Experience in Procurement / Sourcing, Catalog Management, Contract Management, Vendor Management.
- Manage system configurations, testing, and validation for new implementations.
- Experience building/configuring Coupa Easy Forms.
- Experience of Coupa integration and mapping to legacy systems.
- Coupa certification preferred.
Benefits
- Paid time off
- 401(k) plans
- Affordable health, life, dental, vision and prescription drug benefits
