Senior IT Systems Engineer

Abridge • San Francisco, CA

1d

About The Position

As a Senior IT Systems Engineer, you will own the design, deployment, and operational reliability of Abridge's corporate infrastructure and endpoint ecosystem. This includes managing and hardening the device fleet, maintaining cloud and network infrastructure, and ensuring that all systems meet the rigorous configuration and compliance standards required of a healthcare AI company operating under SOC 2 and HIPAA frameworks. You will work closely with the Security team, IT leadership, and cross-functional stakeholders to maintain a resilient, scalable, and audit-ready infrastructure posture.

Requirements

• Experience: 5–8 years in IT Systems Engineering, Corporate Infrastructure, or a closely related discipline within an enterprise environment.
• Endpoint Expertise: Deep hands-on experience managing macOS fleets at scale using MDM platforms; iOS and Linux experience a plus.
• Cloud Infrastructure: Working knowledge of at least one major cloud platform (GCP, AWS, or Azure) in a corporate IT context, IAM, networking, logging, and access controls.
• Identity & Access Management: Strong understanding of SSO (SAML/OIDC), MFA enforcement, SCIM provisioning, and directory services administration.
• Security & Compliance: Practical experience implementing technical controls aligned to SOC 2, HIPAA, or equivalent frameworks; familiarity with audit evidence collection.
• Scripting & Automation: Proficiency in Bash, Python, or equivalent scripting for system administration and operational automation tasks.
• Problem Solving: Ability to independently diagnose and resolve complex infrastructure and endpoint issues in a fast-moving environment.

Nice To Haves

• Experience with Fleet for open-source device management and osquery-based visibility.
• Familiarity with IaC tooling (Terraform) for infrastructure configuration management.
• Exposure to SIEM platforms and endpoint detection and response (EDR) tooling.
• Experience in healthcare or other regulated industries.

Responsibilities

• Endpoint Management: Own the full lifecycle of corporate endpoints, macOS, iOS, and Linux, including imaging, configuration management, patch enforcement, and compliance remediation using MDM platforms (JAMF, Fleet, or equivalent).
• Infrastructure Operations: Manage and maintain cloud infrastructure components (GCP, AWS, and/or Azure) supporting corporate IT, including identity federation, network segmentation, and access controls.
• Security & Compliance Hardening: Implement and enforce CIS benchmarks, endpoint security baselines, and configuration standards aligned with SOC 2 Trust Service Criteria and HIPAA technical safeguards.
• Identity & Access Management: Administer and maintain SSO, MFA, and directory services (Okta, Google Workspace, or equivalent); support access provisioning and deprovisioning workflows.
• Asset & Configuration Management: Maintain an accurate CMDB and asset inventory; enforce configuration-as-code practices where applicable.
• Cross-functional Collaboration: Partner with Security, Engineering, and IT Automation peers to evaluate new tooling, respond to audit requests, and drive continuous improvement of the infrastructure posture.

Benefits

• Generous Time Off : 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
• Comprehensive Health Plans : Medical, Dental, and Vision coverage for all full-time employees and their families.
• Generous HSA Contribution : If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
• Paid Parental Leave : Generous paid parental leave for all full-time employees.
• Family Forming Benefits: Resources and financial support to help you build your family.
• 401(k) Matching : Contribution matching to help invest in your future.
• Personal Device Allowance : Tax free funds for personal device usage.
• Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
• Lifestyle Wallet : Monthly contributions for fitness, professional development, coworking, and more.
• Mental Health Support : Dedicated access to therapy and coaching to help you reach your goals.
• Sabbatical Leave : Paid Sabbatical Leave after 5 years of employment.
• Compensation and Equity : Competitive compensation and equity grants for full time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed