Senior IT Systems Engineer

Technosylva•Chicago, IL

21d

About The Position

Technosylva is a global leader in wildfire and extreme weather risk mitigation software. The Company’s market-leading solutions, enhanced by AI and machine learning capabilities, provide real-time and predictive insights to support electric utility, insurance and government agency customers. Technosylva has provided critical solutions for the past 26 years. In 2022 the organization entered a period of significant growth and transformation with investment from TA Associates, a leading growth PE firm, scaling to about 175 employees and offering its product in over 10 countries. In 2024 General Atlantic, a leading global growth investor, announced a strategic growth investment in Technosylva to support the company in its mission. Role Overview The Senior IT Systems Engineer will serve as a principal technical owner of our internal systems and tools ecosystem. You will work cross-functionally to design, administer and integrate the tools and platforms that power our mission critical work. You will act as the lead IT engineer for complex projects, including AI readiness and adoption projects, M&A system integrations, and new system deployments. You will collaborate closely with our security teams to ensure our systems meet and exceed compliance standards and industry best practices. As a senior member of the IT team, you’ll act as a crucial escalation point for complex technical issues and will contribute to department projects across corporate IT, infrastructure, security and devops. This role is ideal for someone who thrives in a self-starting and fast-paced technology environment, enjoys solving complex systems problems, and wants to help shape the future of corporate IT through AI-driven workflows.

Requirements

5+ years experience working on IT teams at technology companies.
Expert-level administrative knowledge of common workplace tools and saas products, like Google Workspace, Office 365, Slack, Zoom, Atlassian Suite, Notion, etc.
Expert-level knowledge of common consumer and server operating systems (Windows, Linux, macOS).
Experience with M&A IT migration and integration projects.
Experience creating AI agents and knowledge of MCP servers and RAG.
Experience setting up SSO/SAML integrations with common providers like Entra ID, Okta, or OneLogin.
Experience using directory services to enable RBAC.
Experience working with GRC teams to maintain compliance across IT systems.
Proven ability to collaborate on projects cross-functionally as a technical subject matter expert.

Responsibilities

Configure and administer key saas tools and systems across IT and other functional areas: AI tools, Google Workspace, Office 365, SSO/IdP, Slack, Zoom, Notion, etc.
Act as the principal IT engineer for M&A system migration and integration projects (e.g. Office 365 to Google Workspace, Confluence to Notion).
Build new AI agents and workflows, and support AI readiness projects as a principal technical resource.
Integrate key systems to enhance business intelligence and data integrity across sources.
Implement SSO integrations for new and existing apps, including automated provisioning and deprovisioning.
Build and maintain a directory service that syncs key personnel data across company systems.
Manage IAM and RBAC, with roles syncing from a central directory.
Coordinate with GRC/Security teams to ensure IT system configurations meet or exceed compliance requirements.
Build and maintain documentation used by external MSP to administer internal systems and provide employee support.
Acting as a senior technical resource, contributing to projects and technical escalations across corporate IT, infrastructure and other areas.