Senior Lead Business Execution Consultant, Governance & Workplace Relations

Wells Fargo & Company•Minneapolis, MN

2d•$139,000 - $239,000•Hybrid

About The Position

About this role: Wells Fargo is seeking a Senior Lead Business Execution Consultant to lead and advance our modernization and transformation agenda across Employee Relations & Conduct Management. As the organization implements integrated ServiceNow capabilities and redesigns core business processes, we require dedicated senior‑level leadership to drive alignment, decision‑making, and execution across multiple priority initiatives. This position will serve as the strategic connector between senior leaders, technology partners, and operational teams; ensuring we achieve a streamlined, consistent, and secure employee experience. For additional information on this line of business, please refer to the external Careers Site at www.wellsfargojobs.com In this role, you will: Lead strategic discussions and decision facilitation with senior and executive leaders to drive clarity, alignment, and prioritization across ER, Conduct Management, Risk, and Technology Prepare high‑quality materials, recommendations, and business cases to support executive decision‑making Serve as the primary point of escalation for cross‑functional issues impacting program progress Oversee business design for the ServiceNow case management implementation across ER and Conduct workflows Partner with technology and product teams to ensure requirements are accurately translated, tested, and adopted Identify process risks, gaps, and dependencies to ensure end‑to‑end continuity during transition Lead business process design and optimization, which includes future‑state design for ER and Conduct Management processes, workflow automation, reporting, and controls Define standardized processes that reduce operational risk and improve employee and manager experience Develop operational readiness plans to support effective implementation Drive execution of high‑priority initiatives that impact regulatory compliance, operational performance, and employee experience Coordinate milestones, timelines, change impacts, and resource needs across teams

Requirements

7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Proficient in the ServiceNow application, including configuration, workflow design, and case management functionality
Strong written and verbal communication skills; proactive and confident communicator with executive presence.
Demonstrated ability to analyze, aggregate, and interpret data, translating insights into clear reports and presentations
Extensive knowledge of Employee Relations and Conduct Management processes, including case management, investigation, documentation, and risk assessment
Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), including the preparation of executive‑level presentations and data‑driven materials for senior leadership
Demonstrated ability to manage multiple competing priorities in a fast‑paced environment
Ability to collaborate and influence across stakeholder teams
Experience working with sensitive data sets and maintaining confidentiality

Responsibilities

Lead strategic discussions and decision facilitation with senior and executive leaders to drive clarity, alignment, and prioritization across ER, Conduct Management, Risk, and Technology
Prepare high‑quality materials, recommendations, and business cases to support executive decision‑making
Serve as the primary point of escalation for cross‑functional issues impacting program progress
Oversee business design for the ServiceNow case management implementation across ER and Conduct workflows
Partner with technology and product teams to ensure requirements are accurately translated, tested, and adopted
Identify process risks, gaps, and dependencies to ensure end‑to-end continuity during transition
Lead business process design and optimization, which includes future‑state design for ER and Conduct Management processes, workflow automation, reporting, and controls
Define standardized processes that reduce operational risk and improve employee and manager experience
Develop operational readiness plans to support effective implementation
Drive execution of high‑priority initiatives that impact regulatory compliance, operational performance, and employee experience
Coordinate milestones, timelines, change impacts, and resource needs across teams