Senior Lead Cloud Systems Architect (RapidScale)

Cox Communications • Raleigh, NC

10h • Hybrid

About The Position

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. As a Senior Lead Cloud Systems Architect, you will design, operate, and continuously optimize secure, highly available cloud platforms across private, public, and hybrid environments. You’ll lead complex infrastructure initiatives spanning compute, storage, networking, virtualization, backup, and disaster recovery, ensuring performance, resiliency, and scalability in multi‑tenant enterprise clouds. In this hands‑on technical leadership role, you’ll serve as an escalation point for critical incidents, drive proactive improvements to reduce risk and defects, and establish architectural and operational best practices. You’ll collaborate closely with Cloud and Network Architects, Sales, and Solution Engineering to support customer solutions, influence platform strategy, and bring innovative cloud offerings to market. This role is ideal for an experienced architect with deep VMware expertise who thrives in fast‑paced environments and leads through technical excellence and collaboration.

Requirements

• Bachelor’s degree in (list any requirements of discipline here) and 8 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 6years’ experience; a Ph.D. and 3 years’ experience in a related field; or 12 years’ experience in a related field
• Demonstrated expertise in compute and storage infrastructure implementation, operations, and upgrades, including platforms such as Cisco UCS, NetApp, Pure Storage, or equivalent technologies.
• Proven experience designing, implementing, and operating server, storage, and enterprise infrastructure environments.
• Strong ability to manage and execute technical projects with a high level of accountability and ownership.
• Willingness and ability to participate in a 24x7 on-call rotation.
• Expert-level knowledge of VMware technologies, including VMware vSphere 8, NSX, Aria, VMware Cloud Director (VCD), and ESXi.

Responsibilities

• Develop, operate, and maintain multiple cloud environments within RapidScale’s infrastructure, including compute, storage, networking, hypervisors, backups, disaster recovery, and monitoring.
• Lead Priority One incident calls as needed and provide advanced support for escalated issues.
• Proactively assess environments and drive initiatives to reduce failures, minimize defects, and improve overall performance and reliability.
• Document cloud architectures, operational procedures, and technical processes for use by Cloud Operations teams.
• Partner with Cloud and Network Architects to support initiatives, drive cross-functional projects, and deliver outcomes on schedule.
• Support Sales and Solution Engineering teams during sales cycles, solution design, and product development efforts.
• Modify system and storage configurations to ensure optimal security, performance, and connectivity.
• Perform system and storage configuration across multiple data centers and multi-tenant customer environments.
• Create and maintain comprehensive systems and storage documentation.
• Configure and manage monitoring, alerting, and backup solutions for compute and storage platforms.
• Assist internal teams and external customers with troubleshooting and resolving issues within the RapidScale cloud environment.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior