Senior/Lead Site Reliability Engineer – Federal

C3 Ai•Tysons, VA

44d

About The Position

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI C3 AI is seeking a Senior/Lead Site Reliability Engineer - Federal to join our team in Tysons, VA or Redwood City, CA. This role requires US Citizenship. Active US Government Security Secret clearance or higher is required (Top Secret or higher is preferred).

Requirements

Bachelor’s degree in a Science, Technology, Engineering or Mathematics (STEM), or comparable area of study
An active U.S. Government security clearance (Top Secret preferred)
Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Kubernetes-based infrastructure in AWS and Azure clouds; on-premise deployment experience preferred
Expertise in Linux Operating Systems, Networking, and Database concepts
Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP
Experience with Infrastructure-as-Code configurations such as Terraform, Ansible, or Puppet
Experience in Ruby, Bash, or Python; to automate and monitor systems
Excellent problem-solving, critical thinking, and communication skills
Experience supporting as a DevOps or sys admin for commercial SaaS solutions.
Candidates must be authorized to work in the United States without the need for current or future company sponsorship.

Nice To Haves

Customer facing experience is a plus.

Responsibilities

Work with Federal customers to design and implement customized installations of the C3 AI Platform that meet unique access and security requirements of Federal environments
Maximize system uptime and availability, ensuring functional and performance SLAs
Establish end-to-end monitoring and alerting on all critical aspects
Solve complex problems for critical services and build automation to prevent problem recurrence
Initiate and lead scripting and automation to streamline system updates and upgrades
Set up critical infrastructure, tools, and framework to streamline the deployment cycle
Work cross-functionally with Services and Engineering teams
Travel to customer site (up to 50%)