Senior Lead Software Engineer, Payments

Universal Orlando•Orlando, FL

11h

About The Position

The Senior Lead Software Engineer’s role is to oversee technical efforts related to Payments in creating, testing, analyzing, implementing, and supporting software applications and corresponding configuration systems for them in support of the achievement of business requirements. Supports technical strategy, coding standards, and peer review of developed work in collaboration with a team of others. The Senior Lead Software Engineer will also research, design, document, and recommend modifications of software specifications throughout the production lifecycle in accordance with current guidelines as managed by the team and partners in architecture. They are also expected to serve as a key contact for solving business and technical issues while providing technical guidance to fellow engineers, testers, and other business partners.

Requirements

7+ years equivalent work experience.
Experience preferred in payment systems project management, business analysis, or system design in addition to development experience.
Conflict resolution and problem-solving techniques required.
Good presentation, facilitation, communication, and negotiation skills preferred.
Proven hands-on experience as a software engineer with a focus on one or more technologies inclusive or adjacent to the technologies defined in the Position Description for the role
Experience with relational databases (such as MSSQL) or NoSQL (such as CouchDB) platforms required
Experience with API Gateways (such as KrakenD) required
Experience with CI/CD pipeline (such as GitLab) and monitoring tools (such as ELK/Prometheus) preferred
Experience with Kubernetes or other containerization platforms preferred
Proven ability to be a technical lead and assist in the technical growth of other Team Members and operate as the technical expert for multiple applications
Very highly developed written and verbal communication skills (including the ability to clearly articulate technical concepts to a non-technical audience)
Business Analysis — proven success collaborating directly with internal customers (i.e., product owners) to understand their needs and translate them into a working solution
Adaptability — a fast learner with a willingness to build solutions using tools to which you may have had little previous exposure
Empathy—the innate ability to understand the challenges faced by our customers, and the drive to resolve them
Demonstrated ability to produce high quality technical documentation.
Demonstrated ability of strong customer relationship skills, problem resolution and improved efficiencies and productivity.
Experience with large scale enterprise system development and integration.
Experience with Agile, Scrum, and Scaled Agile Framework a plus; or equivalent combination of education and experience.

Responsibilities

Provide technical leadership to application engineers, software engineers, developers, and architects in supporting, conceptualizing and development of software programs and applications in our payment ecosystem
Maximize our system availability by troubleshooting our payments systems, and identifying defects found during the software development to assign to the correct teams for timely resolution.
Oversee system monitoring and ensure proper documentation of existing Payment systems.
For new projects, ensure proper business requirements, technical requirements, specifications, and test cases on a project-by-project basis in collaboration with internal users and departments.
Design, run and monitor software tests on new and existing systems for the purposes of correcting errors, isolating areas for improvement, and general debugging.
Support PCI Initiatives, Release Management and Change Control processes along with other UPR Compliance Initiatives.
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Performs other duties as assigned.