Senior Learning Experience Specialist

Alaska Airlines • Renton, WA

1d

About The Position

Serving as program manager/product owner, architects and builds engaging, intuitive learning journeys that inspire participation and drive skill development. Applies design thinking and accessibility standards to create experiences that are human-centered, inclusive, effective, and aligned to organizational priorities. Rapidly prototypes and iterates solutions to meet evolving learner needs.

Requirements

• 4 years in UX/experience design, learning design, talent development or similar field.
• Bachelor’s degree in UX, instructional design, HCI, education, or related field; or 2 additional years of relevant experience/training in lieu of a degree.
• Proficiency in design methodology and tools, journey mapping, prototyping, and usability testing.
• Proven ability to apply human-centered design principles in program development.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Nice To Haves

• Experience with digital learning platforms and blended learning strategies.
• Familiarity with design thinking methodologies and agile development practices.

Responsibilities

• Architect end-to-end learning experiences and produce design blueprints that align objectives, content flow, modalities, practice, and assessment to success metrics.
• Serve as the lead subject matter expert for a defined learner persona and the respective development programs
• Lead the design of prototypes and user testing to validate solutions, incorporate feedback, and drive design approval.
• Co-lead requirements gathering through intake consultations, workshops and stakeholder engagement with the Manager, Design and Development, translating needs into course and experience requirements.
• Serve as lead facilitator for portfolio of programs and support enterprise facilitation capabilities through coaching and communities of practice.
• Guide and influence Instructional Designers in converting blueprints into detailed storyboards and high-impact learning experiences, activity plans, and assessment strategies.
• Collaborate with Technology and Design teams on feasibility, constraints, and LMS behavior to preserve the intended experience.
• Ensure inclusive and accessible experiences with consistent patterns for navigation, interaction, and feedback.
• Collaborate cross-functionally with HR, business leaders, and subject matter experts to integrate feedback and refine program designs.

Benefits

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level