Senior Learning Facilitator

HD Supply•Atlanta, GA

20h

About The Position

The Learning Facilitation Team brings learning experiences to life across instructor‑led, virtual, and blended environments. We deliver engaging, practice‑focused sessions; support smooth program execution through strong logistics and coordination; and partner closely with instructional designers and subject‑matter experts to ensure consistent, high‑quality delivery. We’re looking for a Senior Learning Facilitator who excels at creating meaningful learner experiences, demonstrates strong facilitation presence and classroom management skills, and contributes to operational excellence across our delivery programs.

Requirements

Excellent communication, organization, and learner‑engagement skills.
Typically requires BS/BA in a related discipline.
Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field.
Certification is required in some areas.

Nice To Haves

5+ years of learning facilitation experience, including advanced facilitation techniques and effective classroom/virtual classroom management skills.
Demonstrated experience applying adult learning principles and familiarity with curriculum design processes, including classroom and blended learning solutions and the ADDIE model (Assess, Design, Develop, Implement, Evaluate).
Strong project management experience, with the ability to plan, coordinate, and execute learning sessions and logistics with precision.
Proven ability to collaborate with instructional designers and SMEs to ensure smooth delivery and alignment between content and facilitation.

Responsibilities

Facilitate the delivery of instructor-led learning opportunities, both in-person and virtually.
Provide input on the learning content design, development, and enhancement process.
Supports the knowledge, skills, and productivity of the organization's associates through the delivering of engaging instructor led training and virtual instructor led training, new hire instruction, and train-the-trainer sessions.
Serves as a consultant in the design and development of learning content and resources.
Uses needs assessment techniques to propose recommended learning delivery.
Ensures the delivery of high-quality, effective, targeted instructor-led delivery.
Personalizes content when appropriate and prepares for learning opportunities by mapping content to team needs.
Interacts with communications team to develop a specific communication plan when appropriate.
Leads supports scheduling and logistics of instructor-led learning delivery opportunities.
Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations.
Troubleshoots and resolves complex problems.
Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
Independently performs assignments with instruction limited to the expected results.
Determines and develops an approach to solutions.
Receives technical guidance only on unusual or complex problems or issues.
May oversee the completion of projects and assignments, including planning, assigning, monitoring, and reviewing progress and accuracy of work, evaluating results, etc.
Contributes to employees' professional development but does not have hiring or firing authority.