About The Position

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you. CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other. CLA is currently seeking a strategic, innovative Senior Learning Performance Strategist to partner with Assurance and other business leaders, People Solutions (HR), and learning teams to design innovative, scalable programs that align with organizational goals and foster a culture of continuous learning. This role aligns learning programs to business priorities, regulatory requirements, and market trends, enabling professionals to deliver exceptional client service and maintain a competitive edge. How you’ll create opportunities in this Senior Learning Performance Strategist role: Performance Consulting & Analysis: Conduct diagnostics across services, industries, and support functions to identify performance gaps. Collaborate with leadership to define performance metrics and analyze data for informed decision-making. Learning Strategy & Curriculum Design and execute learning strategies aligned with firmwide goals, industry standards, and regulatory requirements. Develop competency- and skills-based learning paths for professionals at all levels using blended learning approaches. Ensure content is relevant, engaging, and tailored to professional services. Project Management: Define scope, schedule, and budget for learning projects Coordinate cross-functional planning and monitor risks; escalate to leadership as needed. Engagement & Collaboration Collaborate with cross-functional teams to ensure programs meet technical, quality, and regulatory standards. Advise on best practices and support change management communications. Serve as a trusted advisor on learning solutions that drive employee performance and engagement, business outcomes, and client value. Measurement & Innovation In conjunction with Learning Operations, define KPIs and use analytics to assess learning effectiveness and business impact. Continuously refine programs based on feedback, metrics, and industry trends. Stay current with trends in digital learning, professional development, and accounting education. Support rollout of performance management systems and tools.

Requirements

  • Minimum 5 years of relevant experience in learning and development or performance consulting.
  • Experience in adult learning principles, assessment and evaluation design, change management, and project management.
  • Bachelor’s degree in Instructional Design, Organizational Development, Human Resources, Business, or related field is required.
  • A combination of relevant experience, education, and training may be accepted.
  • Demonstrable history of professional development in this field.
  • Experience with LXP (360 Learning) and LMS platforms, analytics tools (Power BI), AI, and automation technologies.

Responsibilities

  • Conduct diagnostics across services, industries, and support functions to identify performance gaps.
  • Collaborate with leadership to define performance metrics and analyze data for informed decision-making.
  • Design and execute learning strategies aligned with firmwide goals, industry standards, and regulatory requirements.
  • Develop competency- and skills-based learning paths for professionals at all levels using blended learning approaches.
  • Ensure content is relevant, engaging, and tailored to professional services.
  • Define scope, schedule, and budget for learning projects
  • Coordinate cross-functional planning and monitor risks; escalate to leadership as needed.
  • Collaborate with cross-functional teams to ensure programs meet technical, quality, and regulatory standards.
  • Advise on best practices and support change management communications.
  • Serve as a trusted advisor on learning solutions that drive employee performance and engagement, business outcomes, and client value.
  • In conjunction with Learning Operations, define KPIs and use analytics to assess learning effectiveness and business impact.
  • Continuously refine programs based on feedback, metrics, and industry trends.
  • Stay current with trends in digital learning, professional development, and accounting education.
  • Support rollout of performance management systems and tools.

Benefits

  • Flexible PTO (designed to offer flexible time away for you!)
  • Up to 12 weeks paid parental leave
  • Paid Volunteer Time Off
  • Mental health coverage
  • Quarterly Wellness stipend
  • Fertility benefits
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