Senior Learning Systems Consultant

IU Health•Indianapolis, IN

1d•Hybrid

About The Position

Our teams shape strategic initiatives, have passion, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Learning Technology team in the role of Senior Learning Systems Consultant. This position is full-time with a hybrid work schedule of 2 days in office a week located in Indianapolis, IN. Our Ideal Candidate would have: A background in navigating large, highly matrixed, and complex organizational environments. A deep knowledge of Oracle Learn or other comparable LMS systems. A collaborative mindset and commitment to continuous improvement. A proactive problem solver with the ability to think critically and make informed decisions. Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states. IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals, and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status. Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care. IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report. A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all. With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence. At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development. Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states. Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

Requirements

Bachelor's Degree in Informatics, Computer Technology, related field of study, or equivalent years of experience is required.
5-7 years of related Learning Management System (LMS) experience is required.
Knowledge of database management and logic workflows is required.
Ability to build structure around large, complex and changing programs (e.g. learning paths, curriculums and user learning journeys) is required.
Experience using advanced features in Microsoft Excel is required.
Understanding of current digital instructional design best practices, user design experience, and adult learning principles is required.
A background in navigating large, highly matrixed, and complex organizational environments is required.

Nice To Haves

Experience with PowerBI or other data analytics tool is preferred.
Experience in project management and agile processes is a plus.
A deep knowledge of Oracle Learn or other comparable LMS systems.
A collaborative mindset and commitment to continuous improvement.
A proactive problem solver with the ability to think critically and make informed decisions.

Responsibilities

Serves as the technical expert in learning systems including the Learning Management System, social learning platforms, content management systems, and performance support systems for IU Health.
Designs, plans, innovates, implements, and manages the day-to-day operation of learning systems.
Ensures availability and optimal performance according to Service Level Objectives.
Performs troubleshooting and leads problem-solving efforts involving vendors and other support personnel.
Establishes and manages complex user accounts, groups, and learning experience journeys.
Maintains security compliance and protects systems from unauthorized use.
Maintains data integrity in order to facilitate reporting.
Analyzes data and creates reports/dashboards.