Senior Manager, Accounts Receivable

Repligen•Waltham, MA

About The Position

We’re united by a mission to inspire advances in bioprocessing as a preferred partner in the production of biologic drugs that improve human health worldwide. No matter your role or background, at Repligen, you will play a key part in shaping some of the most innovative and life-changing therapies in the world. We foster a culture of purpose, collaboration, and shared success—where every voice matters and every contribution drives progress. Join us! The Senior Accounts Receivable Manager is a key member of the Controllership organization, responsible for leading the company’s domestic accounts receivable operations including billing, collections, and credit management to ensure timely and accurate cash collection. This role oversees the AR team and drives process standardization and operational improvements across the global order-to-cash cycle. The Senior AR Manager owns the company’s customer credit policy, monitors credit risk and receivables aging, and partners with Sales and Finance leadership to balance revenue growth with prudent risk management. The role also works closely with Treasury to support cash forecasting and provide insights into expected collections, payment trends, and potential delays. The Senior AR Manager ensures compliance with company policies and maintains a strong internal control environment in accordance with the Sarbanes-Oxley Act. Success in this position requires proven ability to implement process improvements, KPI management, exceptional attention to detail and the ability to collaborate effectively with stakeholders in a fast‑paced public company environment.

Requirements

Bachelor’s degree or higher in Accounting, Finance or Business Administration
8+ years of progressive experience in a global accounting or global accounts receivable environment preferred
Public company and SOX experience preferred
3+ years of people management experience
Proven ability to implement process improvement, automation/AI initiatives or shared service models within the Accounts Receivable function
Understanding of U.S. GAAP, primarily related to revenue recognition and cut-off, AR processes, cash application flows, and month-end closing requirements
Ability to multitask and meet assigned deadlines
Exceptional verbal, written and presentation skills
Strong analytical skills with the ability to produce KPIs, dashboards and performance metrics
Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies
High accuracy, attention to detail and a strong commitment to meeting deadlines
Advanced skills with Microsoft Excel (pivot tables, lookups, data modeling) preferred

Nice To Haves

CPA preferred
Experience with SAP S/4HANA a plus

Responsibilities

Partner with the international finance teams to drive the development and implementation of standardized global accounts receivable (“AR”) processes, policies and controls to support scaling operations.
Use KPIs, dashboards, and analytics to measure performance, drive improvements, and enhance decision-making (DSO, aging metrics, dispute resolution time, collections performance and other relevant metrics.
Provide regular reporting and insights to finance leadership on AR performance and improvement initiatives.
Own and maintain the company’s global customer credit policy, including credit reviews and setting limits, establishing payment terms, and risk evaluation standards
Identify opportunities to streamline workflows, eliminate manual processes, implement best practices and improve efficiency.
Lead system enhancements, automation initiatives, and tool implementations related to order-to-cash including partnering with IT and other business partners.
Oversee day-to-day domestic AR operations to ensure timely invoicing, collections, cash application, reserve recording and customer account management, including support of the month-end close.
Lead, mentor, and develop a team of AR professionals, fostering accountability, collaboration, and continuous improvement.
Oversee customer master data accuracy and establish governance routines for updates, validations, and compliance.
Establish and maintain documented procedures and scalable operating models to support company growth.
Ensure strong SOX internal controls over billing accuracy and cash application and compliance with revenue recognition policies.
Partner with Treasury to support short- and long-term cash forecasting, providing insight into collections or delays.
Support internal and external audits by managing documentation requests and responding to inquiries.
Collaborate with business stakeholders to resolve escalations and improve the order-to-cash process