Senior Manager, Clinical Outcomes
About The Position
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) TIME 100 Most Influential Companies (2023) Fast Company Most Innovative Companies (2020, 2023) Built In Best Places to Work (2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Great Place to Work certified (2020, 2021, 2022, 2023, 2024) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA+ Advocacy Award (2022) Maven is looking for a knowledgeable and collaborative Senior Manager, Clinical Outcomes to accelerate a key areas of Maven’s growth–partnerships with national and regional health plans: You will be the clinical‑analytics “face” of Maven for payers — owning relationships with medical directors, actuaries, clinical‑informatics teams and other technically minded stakeholders — and translating Maven’s rich data into compelling outcome stories that win new business and deepen existing partnerships.
Requirements
- A master’s degree with 2‑3+ years of healthcare‑industry experience, bachelor’s degree with 5+ years of experience, or 2-3+ years of management consulting in healthcare.
- Demonstrated ability to think strategically with business objectives in mind and partner closely and effectively with Maven’s Growth teams.
- Exceptionally strong communication and analytic translation skills along with “client hands” to effectively manage complex client relationships.
- Expertise manipulating healthcare claims (medical & Rx) and familiarity with industry financial models (e.g., PMPM, risk adjustment, HEDIS/Stars).
- Comfort with rapid, accurate data exploration, preferably in SQL / Looker.
- Proven project‑management capabilities that balance long‑range studies with fast‑turn ad‑hoc asks in a high‑growth, startup environment.
- This role requires active work authorization in the US.
Nice To Haves
- Bonus: firsthand experience working for a health insurance payer or consulting to payer clients on clinical‑outcome analytics or value-based care.
- Solid SQL or Python for large‑scale data analysis.
- Data‑visualization tools (Looker a plus).
- Financial modeling and/or applied statistics.
- Experience with medical claims data.
- Familiarity with value‑based‑care payment models (bundles, shared savings).
- Experience creating clear, compelling slide narratives in a client‑facing environment.
Responsibilities
- Build Maven’s ability to drive sales through payer channels through strategic and analytic support to identify potential clients for all Maven programs and build a business case for them.
- Lead end‑to‑end outcome evaluations for payer clients, designing robust methodologies and performing hands‑on analyses of medical and pharmacy claims, eligibility files and Maven platform data.
- Mine relevant data sources (e.g., medical claims, self-reported data, etc.) with direct data exploration and manipulation primarily in SQL / Looker
- Own technical and clinical relationships with payer stakeholders, serving as their primary point of contact for study design, data sharing, results interpretation and ongoing analytic support.
- Work with partners to marry self-reported and Maven platform data with medical claims to create rich reporting and manage the operational scaling of these reports to thousands of downstream employer clients.
Benefits
- Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
- Whole-self care through wellness partnerships
- Hybrid work, in office meals, and work together days
- 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
- Annual professional development stipend and access to a personal career coach through Maven for Mavens
- 401K matching for US-based employees, with immediate vesting
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
