Senior Manager, Consulting

Flywheel DigitalBaltimore, MD
15hHybrid

About The Position

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be. The role of a Senior Manager, Consulting is to support customer engagements, conduct actionable research & analysis and deliver solutions to address our clients' top opportunities & challenges. This role is responsible for partnering with our clients to win in digital commerce. As a Senior Manager, you will have the opportunity to work with the world’s leading brands - scoping, leading, and delivering consulting engagements for them and serving as their trusted advisor.

Requirements

  • You have 5+ years working within CPG/Retail, analytics or consulting, including 5 years professional experience in ecommerce
  • Experience working with or for brands/manufacturers and/or experience working with retailers
  • Knowledge of the digital retail industry, retail media, retailers' strategies and manufacturer/retailer ways of working
  • Strong understanding of eCommerce performance drivers / dynamics / fundamentals – i.e. SEO, Taxonomy, Enhanced content
  • Easily establish strong rapport with clients, able to address client feedback, drive retention and repeat engagements
  • Experienced in people management, supporting individuals’ career development & growth on your team
  • Effective communication skills (written & verbal), you can work with a variety of internal and external stakeholders and customers
  • Experience presenting using Microsoft PowerPoint to individuals and groups
  • Flexibility to travel as and when required

Responsibilities

  • Lead client projects & engagements from the initial client question to ideation, planning, scheduling, research and final delivery
  • Working with our most strategic partners to deliver actionable recommendations and thought leadership
  • Lead project teams - guiding the team via clear planning and delivery processes, coaching on research, creating engaging presentations and delivering best-in-class client deliverables
  • Provide actionable insight for clients on future strategies, tied to client's core business objectives, structure and measurements, and identify potential growth opportunities and necessary capabilities for growth
  • Manage people (as needed) with a focus on supporting their growth and a feedback first culture
  • Deliver Actionable Insight - on commerce strategies, and implications tied to client's core business objectives, roles, responsibilities, structure and measurements, and identifies potential growth opportunities and necessary capabilities for growth
  • Present Analysis & Findings - to clients virtually and at in-person events
  • Collaboration - Partner with other team members to execute projects on a right-first-time basis; develops a successful relationship with key stakeholders

Benefits

  • We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
  • Competitive paid time off, including annual leave plus paid public holidays
  • Great learning and development opportunities
  • Benefits that help you live your best life
  • Parental leave and benefits
  • Volunteering opportunities
  • If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
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