American Expressposted 3 days ago
$90,000 - $165,000/Yr
Full-time • Mid Level
Atlanta, GA
Credit Intermediation and Related Activities

About the position

As a product manager in Digital Workplace, you are an essential member of the real time meeting experience product team, who connects the product strategy and vision to the delivery of continual product value leveraging your expertise to enhance, integrate and implement capabilities that enable colleagues have the best and most consistent meeting experience every day. You are responsible for developing and delivering a backlog aligned to the product roadmap, working closely with our engineering partners and other key stakeholders to maximize the impact of capabilities to our colleagues. Data and colleague sentiment will be the cornerstone of your direction and decision-making process, coupled with industry, market and analyst input & trends to deliver outcomes which deliver better business outcomes for the enterprise.

Responsibilities

  • Apply an outcome driven mindset to design, develop, and manage delivery throughout the product lifecycle for a group of related products.
  • Enable cross-functional collaboration to deliver PI planning, backlog prioritization & refinement, and development through sprints backlogs.
  • Handle vendor-facing activities with our web conferencing provider.
  • Maintain strong knowledge and experience of industry standard digital meeting products and trends.
  • Evaluate strategic direction and ensure alignment to the vision, ensuring roadmap and backlog remain accurate.
  • Serve as subject matter expert for products or related group of products.
  • Translate product roadmap into well-defined product requirements, stories and acceptance criteria.
  • Partner to ensure delivery of the best colleague experience through development, test and release.
  • Conduct product sprint demos in partnership alongside engineering.
  • Collaborate cross-functionally with Product peers, Engineering, key stakeholders and 3rd party vendors.
  • Deliver against release readiness and Go to Market standards.
  • Partner closely with analytics team to leverage data and colleague sentiment.
  • Review test plans and participate in UAT for product changes.
  • Identify technical problems and facilitate resolution of complex risks, issues, and changes.
  • Conduct research & analysis to execute against strategy and support decision making.
  • Continuously evaluate commercials behind current and new products to ensure accurate ROI.
  • Manage and present materials for product governance meetings.
  • Partner with wider product team to align on new products, capabilities or integrations.
  • Research, develop, and deliver analysis for presentations and reports.

Requirements

  • 4+ years of experience in Product Management with proven track record in defining winning product constructs.
  • Experience with rapid and iterative software development methodologies.
  • Proven track record managing large, complex features or products with multiple partners.
  • Bachelor's Degree in related field required; advanced degree preferred.
  • Experience of product management of enterprise scale meeting platforms (e.g. Webex, Zoom, Teams, Google Meet) is desirable.
  • Familiarity with reporting/analytical applications.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements
  • 20+ weeks paid parental leave for all parents
  • Free access to global on-site wellness centers
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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