Senior Manager - Digital Product Portfolio Operations

Caterpillar•Peoria, IL

47d•$156,000 - $253,560

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. The Cat® Digital group is the digital arm of Caterpillar Inc., responsible for bringing world class digital capabilities to our products and services. With over 1.5 million connected assets worldwide, we're focused on using data, technology, advanced analytics, and AI to help our customers build a better world. Join a group of world-class digital product management professionals and develop digital products that help our customers maintain their equipment, diagnose potential issues, and schedule proactive repairs before the issues ever arise. The opportunity to make an enormous impact is truly remarkable! Job Summary: The Cat® Foresight & Cat® Inspect product team is seeking a talented and motivated Senior Manager of Digital Products to lead the portfolio operations team. The portfolio operations team is responsible for all program schedule, cost & budget, quality, and communications & training leadership for all products in the Cat Foresight & Cat Inspect portfolio for 2030 Strategy work for Condition Monitoring, Inspections, and CVA Maintenance & Repair Management. They will work with the Cat Foresight & Cat Inspect product managers as well as internal and external stakeholders to execute digital product strategies that meet business partner needs and organize and prioritize the resources necessary to deliver.

Requirements

Decision Making and Critical Thinking: Expert knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Software Product Technical Knowledge: Extensive knowledge of technical aspects of a software products; ability to design, configure and integrate technical aspects of software products.

Nice To Haves

Disciplined execution and leadership in achieving targets – Demonstrated ability to: Define clear objectives and success metrics Align and organize resources to deliver against targets Communicate expectations effectively across stakeholders Govern progress and ensure accountability for delivery
Digital product management experience
Technical experience developing & engineering digital products
Program management experience
Innovation experience with analytics and AI embedded workflows in digital products
Field experience with Cat® Dealer operations (Sales & Services)

Responsibilities

Manages a team of product management professionals responsible to coordinate the program schedule, cost & budget, quality management, and communications & training for all products in the Cat Foresight & Cat Inspect portfolio
Recruits and develops the best talent for the Cat Foresight & Cat Inspect product operations team
Collaborates with internal and external stakeholders to execute digital product strategic plans
Builds, maintains, and delivers the program schedule for the 2030 Strategy work for Condition Monitoring, Inspections, and CVA Maintenance & Repair Management
Plans, tracks, and coordinates annual budget & monthly cost management for the Cat® Foresight & Cat® Inspect portfolio
Prioritizes & communicates quality issues, and develops & executes strategic quality improvement plans for all Cat® Foresight & Cat® Inspect products
Develops communications for portfolio updates for internal & external stakeholders
Develops & Delivers training materials for all Cat® Foresight & Cat® Inspect products