Senior Manager Digital Product (Aetna)

CVS Health

4d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Sr. Manager, Digital Product is a member of the Aetna Digital Member Experience Team responsible for translating business and customer needs into clear, actionable work for a cross-functional delivery team. This role defines and refines user stories, prioritizes the team backlog, and ensures the team is focused on delivering the highest-value outcomes for both members and colleagues. This position streamlines day-to-day execution while maintaining the conceptual and technical integrity of the team’s features and components. The role is accountable for ensuring work meets quality expectations and is completed according to agreed standards, including serving as the primary approver for stories marked complete (“done”). The Sr. Manager, Digital Product partners closely with product leadership and cross-functional stakeholders to align priorities, prepare the team for planning and delivery cycles, and coordinate inputs across design, engineering, data, and operational partners to deliver valuable digital and omnichannel experiences.

Requirements

• 7 years of experience in product functions, with a strong history of delivering health care products at scale.
• Background in health tech, digital health, or related fields, with a deep understanding member and colleague experience
• 7 years of experience with developing product strategies, influencing stakeholders, and managing complex roadmaps.
• 5 years of Agile/SAFe or similar methodologies and leading cross-functional ceremonies experience.
• 5 years of experience with professional communication and good business acumen skills.
• Ability to bridge technical and non-technical audiences.
• 5 years of experience using analytics and experimentation to guide decisions.

Nice To Haves

• Experience in large, matrixed organizations
• Familiarity with healthcare data and processes
• Experience with data tools such as: Jira, Adobe, Miro, etc.

Responsibilities

• Product Strategy & Road mapping: Define and drive the roadmap for multiple product areas, aligning vision with business goals and constituent needs (member or colleagues, as appropriate)
• Cross-Portfolio Collaboration: Work closely with product leads and stakeholders across business segments, digital, and operational teams to ensure cohesive planning and execution.
• Team Leadership: Guide cross-functional teams—including engineering, UX, data science, and data experts—through discovery, delivery, and continuous improvement.
• Customer-Centered Innovation: Leverage data, research, and experimentation to identify pain points and opportunities that enhance member and colleague engagement and outcomes.
• Agile Execution: Translate strategic objectives into actionable features and user stories, driving execution in a SAFe train structure
• Risk & Dependency Management: Proactively manage interdependencies, risks, and tradeoffs to ensure timely delivery of impactful solutions.
• Performance Optimization: Define KPIs and success metrics to track progress, generate insights, and drive iterative enhancements.
• Market Awareness: Stay informed on digital health trends, emerging technologies, and industry innovations that impact our industry.
• Ability to work independently and a get-it-done mindset

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
• For more information, visit https://jobs.cvshealth.com/us/en/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level