Senior Manager, Group Risk (US) - Operational Risk Management

TD Bank•Mount Laurel, NJ

58d•$115,440 - $186,160

About The Position

The Senior Manager Group Risk leads, develops and oversees a broad, highly specialized and diverse team of experts and/or Risk professionals who provide oversight, advisory support/services and act as an oversight function related to TD's enterprise/operational Risk programs. Acts as a thought leader for all risk-related activities. May also provide specialized project support or services within Risk Management. Provides effective challenge, oversight, and risk intelligence behaviors and outcomes, while operating within the Bank's risk appetite. Depth & Scope: Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Oversees and leads a large and/or highly complex and diverse reporting function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management/enterprise areas Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/short to long term goals etc.) Sets operational team direction and collaborates with others to execute on common goals Focuses on longer-range planning for functional area (e.g. 12 months or greater)

Requirements

Undergraduate degree or technical certificate and/or 10+ years relevant experience
Advanced knowledge of multiple risk management disciplines, strategies, governance, regulations, controls, operating environment, consulting principles, procedures and processes
Knowledge of risk management environment, standards, regulations and mitigation
Knowledge of current and emerging competitor and market trends
Ability to contribute to strategic direction of the function and provide trusted and reliable reporting, advice and opinion to senior leadership
Ability to forecast initiatives and demand in order to develop annual strategic plan
Skill in managing budgets, P&L, and resource allocation
Skill in talent development and performance management
Ability to establish goals and objectives that support the strategic plan
Advanced ability to lead, plan, implement, and evaluate program/project activities to ensure completion of initiatives
Ability to make an impact, influence, and achieve results with effective negotiation, problem-solving, and communication skills
Skill in using computer applications including MS Office
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships across teams and functions
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability to handle confidential information with discretion

Nice To Haves

Extensive experience in Risk Management (ERM) in either the Banking or Insurance Industries.
Strong preference for someone to have experience in Operational Risk Management (ORM).
Governance experience, ability to manage and foster relationships, problem identification, attention to detail, and ability to make recommendations to overall processes/documentation.
Ability to own entire process, end to end, understanding of governance requirements and impacts to overall business units/enterprise.

Responsibilities

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Oversees and leads a large and/or highly complex and diverse reporting function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management/enterprise areas
Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/short to long term goals etc.)
Sets operational team direction and collaborates with others to execute on common goals
Focuses on longer-range planning for functional area (e.g. 12 months or greater)
Oversees a function of enterprise Risk Program professionals providing oversight and control related advisory services to Risk partners
Provides strategic direction on a broad and diverse range of complex global Risk program activities
Develops Risk enterprise-wide frameworks, policies, standards, procedures in coordination with management in line with TD's Risk Program
Works with executive team, senior business management/partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory/compliance issues
Contributes to the development and implementation of enterprise Risk programs related to all aspects of Risk legislation
Meets with business partners and leaders to determine Risk strategies and compliance culture
Takes corrective action and recommends or implements changes to procedures, as required
Lead role in managing and in responding to periodic exams/audits and various regulatory bodies
Participates in/leads enterprise-wide or Risk focused special projects
Oversees research, development and implementation of new processes, technologies or operating models
Works autonomously as the leader of the team and assists with development of group policies and approval of procedures in coordination with leadership team and colleagues; and promotes and monitors staff adherence to approved internal Risk policies, procedures, standards and guidelines, in addition to those federally mandated
Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leveraging TD’s operating model to maximize efficiency, effectiveness and scale
Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities
Plans and executes on strategic activities, reviews and communicates results, and adjusts tactics accordingly
Executes on the annual business plan to deliver results aligned with business strategies
Manages overall budget, revenue and expenditures, meets business objectives while increasing efficiency and effectiveness
Proactively identifies key business opportunities, researches and recommends enhancements/modifications, develops strategies to achieve recommendations and works closely with team to execute and implement
Monitors and communicates the effectiveness of strategies, programs, and practices related to own area of expertise
Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Ensures employees are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty
Develops annual and/or long term plans for own area and influences plans well beyond area managed
Responsible for management of the overall team providing both leadership and guidance
Sets targets and objectives for the team, and delivers results
Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and provides regular input into employee assessments and development plans
Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally