Senior Manager, Identity Governance & Administration (IGA)

Regions Bank•Hoover, AL

2d•Onsite

About The Position

At Regions, the Identity and Access Management (IAM) Senior Manager oversees the overall strategy, planning, evaluation, architecture, implementation, and execution of the Regions Identity Access Management Program.

Requirements

Bachelor's degree in Computer Science, Management Information Systems, or related technology or business area
Twelve (12) years of related experience including leadership and management experience
Ability to prioritize assignments while working on multiple projects
Advanced ability to predict and plan for unknown threats
Demonstrated ability to effectively engage project teams and leadership within a corporate setting
Excellent technical aptitude skills
Excellent writing and oral communication skills
Strong ability to work well with others and place a premium on the group’s success
Strong project management skills
Understanding of and ability to interpret applicable rules, regulations, and industry guidance

Nice To Haves

Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other industry certification
Experience managing Information Technology and/or Information Security projects
Experience with cyber security operations and incident response/handling
Experience leading advanced and complex projects and initiatives
Leadership & Strategic Capability Proven people leadership experience managing technical IAM teams (Access Governance, Provisioning, Access Reviews, Identity Lifecycle).
Ability to develop and execute IAM strategy aligned to enterprise security goals.
Strong talent development skills, including mentorship, coaching, and succession planning.
Executive communication and ability to influence senior leaders, auditors, and risk partners.
Demonstrated ability to lead through change, drive modernization, and improve operational maturity.
Identity & Access Management Expertise Deep expertise with SailPoint IdentityIQ and/or IdentityNow (administration, operations, governance workflows, certifications).
Strong understanding of identity lifecycle, provisioning/deprovisioning, role engineering, and birthright access.
Knowledge of access reviews, entitlement management, and segregation-of-duties (SoD).
Experience with Active Directory, Azure AD/Entra, and enterprise directory services.
Understanding of authentication (MFA, passwordless, FIDO2, YubiKeys) and authorization models (RBAC, ABAC).
Familiarity with privileged access processes and integrations with CyberArk or similar PAM tools.
Operational Excellence & Process Management Experience building repeatable, scalable IAM processes that improve quality and reduce friction.
Ability to drive operational KPIs, SLAs, and continuous improvements across provisioning, access reviews, and SailPoint operations.
Strong problem-solving skills with a track record of resolving escalations and reducing operational backlogs.
Skilled at vendor management and partnering with engineering, infrastructure, and application teams.
Technical Competency Understanding of identity data governance, metadata, and entitlement hygiene.
Experience with API integrations, connectors, and SailPoint workflows.
Ability to interpret logs, troubleshoot identity issues, and guide teams through complex technical challenges.
Working knowledge of cloud identity concepts (IaaS, SaaS integrations, SCIM).
Risk, Compliance, and Audit Strong understanding of SOX, regulatory requirements, and internal audit expectations.
Ability to partner effectively with Risk, Audit, and Compliance to reduce findings and strengthen IAM controls.
Knowledge of NIST, zero trust principles, and industry best practices for identity governance.
Experience preparing for and defending IAM controls in external audits (EY, regulators, etc.).
Successor-Ready Executive Skills Enterprise mindset with the ability to step into broader IAM leadership across all towers (Governance, AuthN, Privileged Access, Engineering).
Ability to translate technical IAM capabilities into business value for executives.
Drives culture, accountability, and cross-team collaboration.
Financial and resource planning experience (budgeting, staffing, vendor contracts).
Operates effectively in ambiguity and builds consensus across the organization.

Responsibilities

Creates strategy influencing business methods and integrated security restrictions, weighing complex requirements from the business with industry best practices for security
Identifies, evaluates, and develops opportunities for process improvement, training, and awareness materials to educate users on security policies and practices
Maintains knowledge of application security to ensure standard or preferred methods are followed in accordance with compliance regulations
Enhances and automates Identity and Access Management (IAM) processes and procedures
Leads IAM related deployments and coordinates access rights reviews across lines of business and technology teams
Acts as intermediary and facilitator to help resolve ongoing and/or complex issues
Creates team goals that align with the Information Technology (IT) and IT Security strategies
Leads identification and implementation of IAM services and technologies
Drives IT solutions to ensure they meet the business needs balanced with a pragmatic and integrated approach to the design of technical solutions
Delivers enterprise-wide strategic thinking to IT investments to ensure integration is achieved
Partners with senior leaders to assess how technologies can best streamline processes and/or add business value
Remains up to date on key technology, business, and industry trends
Partners across Technology, Operations, Digital, and Data (TODD) to ensure controls are designed, implemented, and monitored to strengthen risk management, compliance, and cyber security, effectively mitigating risk to levels within the company’s risk appetite
Ensures disciplined change management by evaluating risk and control impacts when designing or implementing changes to processes, systems, products, and/or services