Senior Manager, Merchandising Operations - Photo Services

Walmart • Bentonville, AR

6d • $90,000 - $180,000

About The Position

Sr. Manager responsible for leading and coordinating software development initiatives, infrastructure projects, and product rollouts across kiosk and web platforms. This role oversees roadmap planning, testing, deployment, issue management, and cross-functional execution to ensure high-quality delivery aligned with business strategy. The position requires strong organizational skills, technical fluency, and the ability to drive projects from concept through launch and ongoing optimization.

Requirements

• 5+ years of project management experience
• Strong understanding of software development lifecycle (SDLC)
• Proven ability to manage multiple concurrent initiatives in a fast-paced environment.
• Excellent communication, organization, and stakeholder management skills.
• Bachelor’s degree in Business Administration, Retail Merchandising, or related field and 4 years’ experience in business management, merchandising, or related area OR 6 years’ experience in business management, merchandising, or related area.

Nice To Haves

• Photo Industry knowledge and experience preferred
• Experience and knowledge of web and/or kiosk-based platforms (Photo preferred).
• Project Management
• Project Management Professional - Certification
• Six Sigma Black Belt - Certification
• Six Sigma Green Belt - Certification

Responsibilities

• Software Development Roadmap & Execution Own and manage the kiosk software development roadmap, ensuring alignment with business priorities and timelines.
• Own and manage the website software development roadmap, coordinating releases and enhancements.
• Partner with engineering, product, and business stakeholders to define milestones, dependencies, and deliverables.
• Track progress and provide regular status reporting to leadership.
• Testing & Rollout Management Lead end-to-end software testing processes for kiosk and website platforms.
• Coordinate user acceptance testing (UAT), validation, and deployment activities.
• Oversee phased rollouts and ensure smooth implementation across environments.
• Identify and mitigate risks prior to production release.
• Issue & Bug Management Manage bug tracking and resolution for kiosk and website platforms.
• Coordinate cross-functional efforts to address site issues, system defects, and performance concerns.
• Prioritize fixes based on impact, urgency, and business needs.
• Infrastructure & Integration Projects Lead Walmart infrastructure-related initiatives, including networking, integrations, and system enhancements.
• Coordinate infrastructure updates, crash recovery efforts, and system upgrades.
• Partner with IT and engineering teams to ensure system stability and reliability.
• New Product Development Support new product testing initiatives and manage rollout strategies.
• Ensure readiness across technical, operational, and business teams prior to launch.
• Monitor post-launch performance and drive continuous improvement.
• Strategy, Reporting & Governance Contribute to development strategy planning and long-term roadmap alignment.
• Track KPIs and provide clear, actionable reporting on project progress and roadmap health.
• Maintain project documentation, timelines, and risk logs.
• Drive accountability across teams to meet deadlines and performance targets.

Benefits

• Beyond competitive pay, you can receive incentive awards for your performance.
• Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level