Senior Manager of Business Systems
About The Position
We’re seeking a Senior Manager of Business Systems that will be responsible for the strategy, execution, and operational health of our company’s core enterprise systems, including ERP, integrations, and operational technology platforms. Reporting into the tech department, this role will serve as the bridge between business stakeholders and our third-party technical development team to ensure systems enable scalable, accurate, and efficient business operations. Success in this role requires strong cross-functional leadership, disciplined project management, and a commitment to delivering high-quality solutions on time.
Requirements
- 5+ years of technical experience in business systems, ERP management, or enterprise systems project leadership
- Proficient experience in NetSuite, Celigo (or similar IPaaS), and Logicbroker (or similar EDI)
- Demonstrated ability to translate business requirements into technical requirements
- Strong understanding of Finance (COGS, GL impacts) and Supply Chain (3PL workflows, inventory management) logic
- Proven ability to manage multiple complex projects simultaneously while maintaining close attention to detail
- Prior experience managing third-party vendors and outsourced development teams
Responsibilities
- Lead delivery of high impact 2026 systems initiatives, owning full cycle management from discovery and requirements gathering through UAT (User Acceptance Testing) and final deployment
- Monitor and maintain system health across NetSuite, Celigo, Shopify, 3PL integrations, and Logicbroker, ensuring accurate data flow and seamless order processing
- Run weekly technical sprints with third party developers, prioritizing backlogs and removing blockers to ensure on-time roadmap execution
- Partner cross functionally with Supply Chain, Finance and Sales Teams to translate business pain points into clear technical specifications, while managing stakeholder expectations against roadmap priorities
- Serve as point of escalation for system errors, coordinating with internal teams and software vendors to resolve issues
- Oversee vendor performance and IT systems budget, including recurring audit of software licenses and maintenance of system configurations
Benefits
- Hybrid in office schedule
- Remote work from home month in August
- Flexible PTO (we trust you to take the time you need)
- Equity options so you can share in our growth
- Paid parental leave for all new parents
- Employee discounts on Nanit products
- Work from home stipend
- Monthly team events
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
