About the position
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As the Senior Manager, Partner Marketing for Technology Alliance Partners, you will drive marketing initiatives, demand generation, campaigns, content creation, and events for Five9 to, with and through our global CRM, UC, and growing ISV Partners. This highly visible role will require close collaboration with senior stakeholders from Partner Sales, Regional Sales, Operations, Product Management, Product Marketing, Corporate Communications, Events Team, and other internal and external organizations to deliver compelling content, engaging partner experiences, and high-performing lead-generation campaigns.
Responsibilities
- Build, execute and measure co-marketing demand generation campaigns with technology partners to achieve target outcomes across the sales funnel (awareness - consideration - close).
- Work closely with the technology alliance partner, business development, product, sales, channel partner marketing, product marketing teams.
- Align technology partner marketing strategies with product roadmaps and sales objectives.
- Organize and optimize Five9 participation in tech partners' industry events, webinars, and global conferences: This includes event planning, presentation preparation, and follow-up activities to maximize engagement and lead generation.
- Support creation of compelling marketing content, such as data sheets, solution guides, case studies, white papers, blog posts, and social media content, highlighting our joint alliances' strengths and benefits.
- Manage the marketing budget for alliance activities, ensuring efficient resource allocation to maximize impact and return on investment.
- Ensure all marketing materials and communications with alliance partners align with the company's brand identity and messaging. Develop co-branded materials that effectively represent both the company and its partners.
- Advocate and represent partners' requirements for shared business targets to internal Five9 Marketing stakeholders, including content, demand generation, field marketing & events, design, and communications.
Requirements
- BS/BA degree in Marketing, Business, or a related field.
- 7-9 years of experience working in Technology Alliances Partner Marketing.
- Track record of driving business outcomes through demand generation campaigns, events, and technology content creation.
- Excellent written and verbal communication skills.
- Demonstrated familiarity with building and managing partner programs.
- Technology Partner Content Syndication campaign execution.
- Ability to effectively influence internal and external stakeholders across all levels of the organization.
- Deep curiosity, excellent listening and empathy skills, and ability to get things done in a collaborative team environment.
- A passion for Five9 mission and the success of our customers, partners, and community.
- A strong understanding of Salesforce, partner attribution models, campaign building, and tracking.
- Strategic thinker willing to roll the sleeves and execute on priorities independently.
- Experience with Project Management, Marketo, and Salesforce tools.
Benefits
- Health, dental, and vision coverage, beginning on the first day of employment.
- Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
