Senior Manager Rate Management

Chubb•Wilmington, NC

About The Position

As a Senior Manager, Rate Management , you’ll drive innovation, foster continuous improvement, and ensure our rating systems deliver accuracy and value every day. If you thrive in a collaborative environment that values expertise, teamwork, and a relentless pursuit of excellence, you’ll find the challenge and support you need to advance your career while making a measurable impact on our business. NA Legal and Compliance (L&C) - Philosophy and Culture Statement : L&C is committed to providing best-in-class legal and compliance services to our business partners. L&C emphasizes teamwork, expertise, and a “can-do” attitude. Operating as a best-in-class organization requires a commitment to constant improvement and an on-going commitment to adding value – every day, by every team member. The group takes pride in delivering consistent customer satisfaction, advancing self-development among team members, participating in company and team initiatives – all with a focus on superior execution. The ideal candidate will sit in our Philadelphia, PA office.

Requirements

Bachelor’s degree or equivalent industry experience in rating, underwriting, or systems, with knowledge of the use of, or maintenance of, rating systems
General knowledge of Property and Casualty Insurance, including Workers Compensation and Commercial Lines insurance products, with an emphasis on rating is desired
Good quantitative and problem-solving skills
Strong organizational and project management skills
Ability to work independently or collaborate as part of a team
Computer proficient in using Word, Excel
Excellent written and oral communication skills
Demonstrates strong attention to detail and commitment to project ownership, accuracy, and completion on a timely basis
Ability to manage multiple projects, different demands and competing customers simultaneously in a fast-paced environment.
Strong desire to be responsive to customer needs
Self-motivated with a strong work ethic
Energetic, enthusiastic and has a positive attitude
Flexible

Nice To Haves

Experience with Ratabase a plus, but not required

Responsibilities

Manage a team of Rate Analysts responsible for maintaining rating engines across multiple insurance lines—including Workers Compensation, Commercial Automobile, and General Liability—using Ratabase Next Generation.
Oversee the design, creation, and implementation of rates and rating rules (algorithms) using Ratabase, which interfaces with various systems.
Ensure information contained in Ratabase and the rating results it provides, is compliant with company rate and rule filings.
Develop automated processes for creation and ongoing maintenance of test cases used for Ratabase and the systems/applications that Ratabase interfaces with.
Remain current with Ratabase functionality and new enhancements to ensure the team maximizes database capabilities.
Develop and maintain training programs for Ratabase, specific to lines of business supported, and train others on maintenance and development utilizing Ratabase.
Work closely with IT to coordinate and implement changes in the various systems and to support upgrades to Ratabase when required.
Review and analyze Circulars, Bulletins, requirements documents and prior change documentation to design and implement change in the database.
Participate in work sessions with Product Management and IT to enhance knowledge and experience in product line rating, rate plans, and coverage.
Investigate the cause of reported problems, provide solutions to correct, and maintain root cause analysis documentation.
Provide support for Product Management and the business in providing vendor systems, as applicable, with required information related to rates and miscellaneous factors.
Manage the Quality Assurance process for any work completed by the team or Product Management, to include table updates, algorithm changes, rate reports, rate templates, etc.,
Manage or participate in special projects at management request, as needed.