Senior Manager, Technical Program Management (Bank Tech)

Capital One • McLean, VA

3d

About The Position

Senior Manager, Technical Program Management (Bank Tech) Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One: At Capital One, we were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. About the team: Engineering Services makes the "right way" the "easy way" for engineers by simplifying how they build and operate software. We foster a culture where engineers can focus on true innovation by reducing distractions - through standards, tooling, & training that enable engineers to develop without distraction and gain insight into the scalability and reliability of their systems. We evaluate new technology, prove out new ideas to determine whether they should become strategic investments. As a Senior Manager of Technical Program Management (TPM), you will partner with senior leaders and stakeholders across Bank and Enterprise to drive delivery of Engineering Services roadmap. You will drive adoption of modern tooling and best practices across engineering teams - and in some cases, invent and execute on ideas for new custom software to improve the developer experience. In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve. Our TPM Sr. Managers have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Requirements

• Bachelor's degree
• At least 5 years of experience managing technical programs

Nice To Haves

• 5+ years of experience designing and building data-intensive solutions using distributed computing
• 3+ years of experience in building distributed systems & highly available services using AWS cloud computing services and architecture
• 3+ years of experience with Agile delivery
• 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior