Senior Marketing Operations Manager

About the position

Grammarly is seeking a Senior Marketing Operations Manager to lead and grow our B2B Marketing Operations function. This role will oversee a small but high-performing team and be a key partner to Demand Generation, ABM, Events, and Analytics teams. The right candidate is an experienced people manager who knows how to lead through others, build scalable systems, and create a culture of experimentation, accountability, and growth. This role requires someone who can balance executional oversight with strategic leadership, transforming how Grammarly’s B2B marketing engine operates and scales.

Responsibilities

• Lead, mentor, and grow a team of Marketing Operations professionals, helping them develop new skills and ways of working.
• Build and maintain a sustainable team operating model that allows for both running the business (campaign execution) and innovating the business (infrastructure and process improvements).
• Partner cross-functionally with Demand Gen, Events, and Product Marketing teams to support integrated programs that drive enterprise pipeline growth.
• Own capacity planning and campaign workflow processes to align team resources with business priorities.
• Serve as the operational owner of campaign execution across channels, including email, in-product messaging, events, and ABM.
• Collaborate with Data Science, Analytics, and RevOps to refine lead flow, scoring, attribution, and funnel performance tracking.
• Guide the team through enhancements to campaign architecture, tagging, and taxonomy that support long-term scale and reporting.
• Manage relationships with third-party vendors and contractors to extend team capacity and accelerate results.
• Help evaluate and integrate tools like Hightouch, Databricks, and other modern data infrastructure as our needs evolve.

Requirements

• Proven people leadership experience, ideally having led Marketing Operations teams through both execution and change.
• Experience with enterprise marketing automation platforms like Marketo, Pardot, or Eloqua, and understanding of how they integrate with CRM and reporting tools.
• Strong program and capacity management skills—able to plan work, manage tradeoffs, and scale impact without burnout.
• Understanding of event workflows and integrated campaign needs from a Marketing Ops perspective.
• Comfortable managing vendor and third-party relationships.
• Collaborative, curious, and driven to continuously improve systems, processes, and team capabilities.
• Embodies EAGER values: ethical, adaptable, gritty, empathetic, and remarkable.
• Inspired by MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Benefits

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities