Senior Marketing Operations Manager

About the position

We're hiring a Senior Marketing Operations Manager to join our Global Performance Marketing Team with a focus on North America - Sage's fastest-growing region. You'll work with our Director of Marketing Technology and our VP of Performance Marketing for North America to align business goals with actionable demand generation plans, guide investment decisions, and drive operational improvements that help Sage scale smarter and faster. This is a visible, high-impact role where you'll partner closely with Sales, Finance, and Marketing leaders, bringing structure, agility, and insight to every stage of the marketing execution cycle. Ready to help shape how marketing delivers growth across North America?

Responsibilities

• Lead the business planning and budgeting process for regional performance marketing, ensuring annual plans are reviewed and approved.
• Drive the completion of the annual demand model with the marketing effectiveness team, securing sign-off from the regional marketing lead and routes to revenue team.
• Manage ongoing target updates based on actual performance to keep plans accurate and actionable.
• Oversee investment plans updates as part of the in-month finance process, supporting accruals and reforecasting.
• Prepare supporting materials and context for regular business reviews with the regional marketing leader.
• Guide the regional team in improving marketing spend effectiveness through insights and operational guidance.
• Maintain and refine lead routing rules for internal and outsourced SDR teams, following direction from the regional business unit lead.
• Establish ways of working that maximize the value of the outsourced operations model.
• Lead adoption of new MarTech and help regional teams use them effectively.
• Provide a regional marketing lens in the planning and delivery of transformation projects.

Requirements

• 5 years of experience in marketing technology and operations, demand marketing and planning with a proven ability to turn business goals into actionable marketing plans.
• Strong process improvement and project management experience leading MarTech adoption, enablement and optimization initiatives.
• Experience managing marketing planning cycles, including quarterly refreshes, and adjusting plans based on evolving business or sales priorities.
• Known for identifying inefficiencies in planning, reporting, or execution processes and influencing adoption of improvements through clear communication and collaboration.
• Strong analytical skills, a solid grasp of marketing and revenue metrics (MQLs, ROI, CAC, LTV), and proficiency with tools that support performance tracking and operational delivery.
• Confident owning budgeting processes-working with Finance on forecasting, supplier management, and ensuring investment accuracy.

Benefits

• Competitive annual bonuses
• Comprehensive health, dental, and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (22 personal days & 10 national holidays)
• 18 weeks of paid parental leave (offered 1 year after the start date)
• Work Away Program: Opportunity to work & play for 10 weeks from another country (Sage-approved list)
• Sage Foundation: 5 days paid yearly to volunteer
• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)