Senior Merchandising Analyst

Grainger Businesses • Lake Forest, IL

1d • Hybrid

About The Position

The Senior Merchandising Analyst leads the efforts associated with the on-time launching of new products to Grainger.com and supports ongoing operational processes such as Category Review, launch activities, and assortment updates. Leveraging advanced analytical skills, this role addresses complex questions related to product performance, customer experience, and merchandising effectiveness, providing actionable insights to stakeholders. This role participates in continuous improvement initiatives to deliver best in class product assortment and online customer experiences.

The role reports to the Manager, Merchandising Strategy Operations.

This is a hybrid position that is based in Lake Forest or Chicago.

Requirements

• Bachelor's Degree or equivalent experience required
• 3+ years of experience in related fields (e.g. merchandising, product management, operations) required
• Experience performing analyses, interpreting customer feedback, and providing insights to improve merchandising strategies
• Experience collaborating with cross-functional teams to support category management and process improvement initiatives
• Experience using tools such as Snowflake and Power BI for data analysis and reporting
• Experience identifying merchandising and operational issues, developing actionable solutions, and implementing process improvements to address business challenges

Responsibilities

• Deliver on-time product and category launches by executing aligned new product introduction tickets (NPIs), supporting launch activities, and managing the category review schedule.
• Evaluate all aligned Decision to Sell (DTS) requests for category relevancy and customer need.
• Help maintain an optimal assortment by evaluating all growing non-core to core SKUs and assessing sales and customer satisfaction for currently merchandised SKUs
• Execute new product addition processes and support continuous improvement initiatives that are designed to keep our assortment and merchandised presentation relevant, accurate, and up to date
• Conduct ad-hoc analysis as requested to answer product, category, desk, or merchandising questions
• Track desk-level decisions for product reviews that can be used to aid future desk assortment decisions
• Leverage advanced analytics and technical product knowledge to recommend assortment changes and execute the addition of new items to e-commerce publications
• Analyze customer feedback and prior maintenance ticket requests to make necessary changes and improvements to e-commerce publications to enable an effortless customer selection experience
• Partner with Channel Merchandising Manager and Merchant to build and implement the category strategy by providing structured data-driven analyses during category research
• Collaborate with partners in Product Information, Search, and Publishing to optimize online content

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level