Senior Microsoft Exchange Engineer

UT Southwestern Medical Center • Dallas, TX

7d • Hybrid

About The Position

The Senior Microsoft Exchange Engineer provides expert-level engineering, administration, troubleshooting, and strategic guidance across complex Exchange on-premises, Exchange Online, and hybrid messaging environments. This role supports operational stability, leads advanced incident resolution, ensures secure and compliant messaging architecture, and partners with cross-functional teams to deliver enterprise-grade solutions. This incumbent in this role functions as the highest-tier technical escalation point and must be proficient in both legacy and modern messaging technologies, migration methodologies, and Microsoft 365 ecosystem integrations. This position is eligible for a hybrid work schedule. Please note, this position does not support H1B visa sponsorship.

Requirements

• Associate's Degree in a technical field or equivalent.
• 5 years of job-related experience
• 3 years of experience in a support position or role in an information systems environment.
• Experience may be considered in lieu of education.

Responsibilities

• Analyzes and remediates problems involving: operating systems, database systems, applications, and other technologies.
• Troubleshoots system components and recommends improvements in support of an efficient, highly available data center operation.
• Designs and implements data system components under the direction of Managers and other levels of Systems Engineers.
• Works to identify and propose innovative and creative solutions that enhance or increase the efficiency of the services provided by Information Resources to the campus community.
• Develops and reviews specifications for data system components and services.
• Assists in the development of test plans and documentation of recovery procedures.
• Assists with the development of guidelines related to the installation of Operating Systems, Database software and other application systems.
• Support for Call Center (HEAT) incidents.
• Identifies and analyzes that impact of system security vulnerabilities in relation to the enterprise environment.
• Assists with responses to security incidents to prevent additional loss and obtains and preserves forensic evidence.
• Remains knowledgeable of changes in technology, industry practices, and state and federal regulatory requirements including FISMA, NIST FIPS, and other relevant publications.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree