Senior Network Engineer

Minaris Advanced Therapies•Philadelphia, PA

2d•Onsite

About The Position

Be part of something bigger at Minaris Advanced Therapies—where every role contributes to creating hope for patients around the world. As a global leader in cell and gene therapy development, manufacturing, and testing, we turn breakthrough science into real-world treatments that change lives. Our team of over 1,000 experts across North America, Europe, and Asia has helped bring transformative therapies to market. At Minaris, you’ll join a purpose-driven community focused on innovation, collaboration, and patient impact. Whether you’re in the lab, in the cleanroom, or behind the scenes, your work will directly support life-saving therapies and make a lasting difference. If you're passionate about advancing cutting-edge science and believe in the potential of cell and gene therapies, we invite you to help shape the future of medicine—one patient at a time. Position Summary Successful candidates will be a well-rounded IT Network/Operations Engineer who demonstrate the ability to swiftly dive deep into new and existing technologies as necessary and who possess an in-depth understanding and facility with a variety of server technologies, network architectures, cyber security best practices, virtualization platforms, systems optimization skills, and IT best practices.

Requirements

At least 5-10 years full time professional experience supporting the following: network, server, storage, IT security or telephony
Strong grasp of Microsoft Active Directory administration
Familiarity to working knowledge of Cisco iOS, SonicWall, Cisco ASA, network troubleshooting tools like Wire Shark and Putty, strong grasp of TCP/IP concepts, VLANs, Wireless Networking technologies and security, VPN, Identity Access Management, VOIP concepts
Strong grasp of Windows Server 2008R2 Standard – Windows 2019 Datacenter, VMWare vCenter, EMC, HP/Dell server technologies, or other forms of Hyperconverged environments and understanding of Hypervisors
Understanding of NAS configurations
Expert grasp of supporting Windows 7-10, Mac OS, Android and iOS, PC and Mac hardware troubleshooting
Understanding of virtual and bare metal backup as well as High Availability solutions
Experience with endpoint, MDM & MAM packaged solutions such as Microsoft InTune, others
Strong ability to troubleshoot Microsoft Office 365, Exchange Online email deliverability issues, anti-spam solutions
Ability to maintain DNS records, MX records, TXT records, Domain Registrar duties
Experience with end-point management solutions such as Kaseya, WSUS, Microsoft SCCM
Knowledge of and preferred support of SSO and Password Management Applications as well as MFA concepts and FIDO
Experience supporting conferencing and video conferencing solutions (primarily) Zoom, Cisco WebEx, MS Teams
Ability to support and resolve a wide range of daily technical issues; eagerness to investigate and learn new technologies
Scripting knowledge via PowerShell / Linux / Unix
Strong ability and emphasis on automation where applicable; provisioning and patching of endpoints
Extremely well-developed organizational, time management, and analytical skills
Dependable and reliable with strong improvement focus
A thoughtful team player who can work independently
Strong attention to detail, documentation, communication skills and follow-through
Ability to work off-hours as needed for IT projects
Ability to keep up to date with the latest tech innovations
Ability to work effectively under pressure
Capable of training Help Desk staff on new technologies implemented
Ensure compliance with all FDA and Worldwide Quality & Compliance regulations in all aspects of your work.
Adhere to established procedures and protocols, prioritize continuous training and skill development, and uphold the highest standards of data integrity to ensure accuracy, compliance, and operational excellence.

Nice To Haves

Working knowledge in Microsoft Azure a plus

Responsibilities

Provide design and operational guidance for Windows servers (Exchange Servers, SQL Server) supporting production, development, QA and business continuance environments.
Responsible for production level usage of VMware - design, implementation and maintenance.
Troubleshoots, rebuilds, recovers and tunes servers, desktops, laptops and virtual servers as well as any other support equipment. Must be familiar with general RMA processes.
Support, manage and monitor systems, networks and software applications for the purpose of ensuring efficient and continuous operations
Advises management by identifying critical security and system issues; recommending risk-reduction solutions.
Responsible for providing timely Tier 2 support for all HCATS users (staff and external) with excellent customer service for matters originating in desktop support ticketing system.
Serve as a back-up to Technical Support Analysts in preparing (imaging) new desktops and laptops for HCATS staff.
Support continuity of operations as a part of a 24x7 on-call rotation.
Work in conjunction with other IT Operations team members
Assist in budgeting and planning for upgrades, migrations and other systems and network projects.
Create and maintain documentation for all supported technology platforms and applications
Implement network capabilities that support enterprise disaster recovery processes and business continuity plan
Must work and interact effectively and professionally with and for others throughout various levels of the global organization.
Must maintain company quality and quantity standards.
Strong understanding of timelines, milestones, and deliverable due dates
Excellent interpersonal and communication (oral and written) skills to deal with users of varying levels of technology expertise
Organizational skills to prioritize work and track the status of multiple activities
Demonstrated experience in working effectively with clients, management, external application and data providers
Must be proactive in taking ownership for tasks and managing them through completion with little direction, with knowing when to ask for help and escalating issues
Adapts to on-going change and works in a fast-paced, customer-focused environment