FLEX Senior Network Observability Engineer

Marriott Hotels Resorts•Bethesda, MD

22h

About The Position

The Senior Network Observability Engineer, Network Reliability Engineering (NRE) is the subject matter expert in designing and implementing the Network Observability strategy and platforms for the next-gen operations and engineering for all Marriott International (MI) networks including the Property Networks, Datacenter, Corporate and Client Networks and multi-cloud environments into a proactive, telemetry-driven ecosystem. This role will work closely and collaboratively with a matrix team of expert network architects and engineers to drive adoption of SRE practices and operating models across all network product towers, and around globe. As the Senior Network Observability Engineer, candidate will be a technical authority in network observability , capable of architecting solutions that leverage AI/ML-driven insights, real-time telemetry, and automation frameworks to predict, prevent, and resolve network issues before they impact business operations. This position requires deep expertise in Selector.ai , NetScout , NetBrain , Bigpanda , ThousandEyes and Network advanced observability platforms, as well as the ability to integrate these tools into Marriott’s SRE operating model. The engineer will collaborate with network architects, product owners, and global operations teams to define and enforce observability standards, build automation pipelines, and deliver actionable intelligence across thousands of properties worldwide. This role demands a visionary mindset to overcome the limitations of traditional monitoring and implement granular instrumentation, distributed tracing, and anomaly detection at scale. This position is not just about monitoring, it’s about engineering observability as a product, leveraging cutting-edge tools like Selector.ai, home grown and advance Observability capacities to deliver predictive insights and automated remediation at scale. The successful candidate will bridge traditional NOC practices with modern AI, ML and SRE methodologies, ensuring Marriott’s network infrastructure is resilient, intelligent, and future-ready. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Requirements

Bachelor’s degree in computer science, Network Engineering, or related discipline; advanced certifications (CCNP, AWS and Azure Networking Specialty) strongly preferred.
8+ years of progressive experience in network observability, telemetry engineering, and performance optimization for large-scale, mission-critical environments.
Proven expertise in collecting, processing, and correlating telemetry data (NetFlow, IPFIX, SNMP, streaming telemetry) to enable predictive analytics and proactive incident prevention.
Hands-on experience with enterprise-grade observability, Saas and Security platforms, including Selector.ai, NetScout, NetBrain, ThousandEyes, BigPanda, and other AI/ML-driven monitoring solutions.
Demonstrated ability to install, configure, and optimize observability tools, integrate APIs, and build automation workflows for anomaly detection and remediation.
Strong proficiency in administration of network tools and policy enforcement, including role-based access control and compliance frameworks.
Expertise in developing observability requirements, architecture designs, and implementation roadmaps, ensuring alignment with SRE principles and Agile delivery models.
Deep understanding of foundational networking protocols and technologies (ARP, TCP/IP, UDP, DHCP, DNS, NAT) and advanced routing protocols (OSPF, BGP).
Hands on experience with Palo, Prisma, and SDWAN Strata Cloud Manager, Including routing and switching platforms (Cisco, Juniper, HP/Aruba).
Demonstrated experience in delivering written documents, including detailed network solutions and architecture diagrams.
Experience with one or more Cloud Computing platforms (Amazon AWS, Microsoft Azure, Google Cloud Platform).
Experience in Agile and DevOps practices, including sprint planning, backlog grooming, and embedding observability into CI/CD pipelines.
Ability to design custom dashboards, KPIs, and alerting strategies for real-time visibility and executive reporting.

Nice To Haves

Advanced Degree (MS, PhD) in Computer Science, Network Engineering, or MBA with a technology focus.
Experience managing network observability tools in hospitality or global enterprise environments.
Proficiency in leveraging public APIs for automation and integration with observability platforms.
Strong ability to collaborate across cross-functional teams in multiple time zones, driving alignment and execution.
Demonstrated experience in researching emerging technologies, standards, and trends and translating them into actionable roadmaps.
Deep knowledge of next-generation observability tools and frameworks, including Selector.ai, NetScout, NetBrain, ThousandEyes, and AI Ops platforms.
Proven ability to design and implement automation for network instrumentation and monitoring, using scripting languages (Python, REST APIs).
Excellent problem-solving skills, capable of working independently and leading outcomes for distributed teams.
Strong understanding of change management, testing methodologies, and high-availability strategies for critical platforms.
Ability to manage multiple priorities effectively, with exceptional attention to detail.
Track record of driving transformation in network technologies and observability practices through data-driven continuous improvement.
Experience improving reliability, performance, and agility of complex enterprise networks.
Expertise in network infrastructure automation, instrumentation, and emerging observability technologies.
Strong influencing and leadership skills to overcome barriers and drive organizational change.
Exceptional verbal and written communication skills, including executive-level presentations and technical documentation.