Senior Network & Telecommunications Engineer

IVX Health•Brentwood, TN

About The Position

IVX Health is seeking a Senior Network & Telecommunications Engineer to provide technical leadership across our enterprise network and unified communications environment. This role is ideal for a highly experienced infrastructure professional who thrives in complex, high-availability environments and plays a critical role in supporting clinical operations and organizational growth.

Requirements

Deep expertise in enterprise network and telecommunications design, implementation, and support.
Strong troubleshooting skills with the ability to resolve complex, multi-system issues.
Proven ability to lead technical initiatives and influence architecture decisions.
Experience in high-availability, regulated environments where uptime is critical.
Strong communication skills with the ability to convey technical concepts to non-technical stakeholders.
Ability to manage multiple high-priority initiatives simultaneously.
Experience with enterprise monitoring, incident management, and change control processes.
Bachelor’s degree in Information Systems, Computer Science, or a related field, or equivalent experience.
7–10 years of progressive experience in network and telecommunications engineering.

Nice To Haves

Industry certifications such as Cisco, Juniper, Avaya, or equivalent strongly preferred.

Responsibilities

Lead Network & Telephony Architecture: Design and evolve enterprise network and telecommunications systems across data centers, cloud environments, clinics, and corporate locations. Establish standards, reference architectures, and best practices
Drive Reliability & Performance: Own the stability and performance of network and communications platforms. Implement monitoring, alerting, and capacity planning to proactively mitigate risk and ensure uptime
Serve as Escalation Authority: Act as the highest-level escalation point for critical incidents. Lead root cause analysis, coordinate cross-functional response efforts, and drive corrective actions
Lead Projects & Change Management: Oversee complex infrastructure projects from design through implementation. Review and approve network changes in alignment with security, compliance, and operational standards
Support Strategic Initiatives: Contribute to enterprise efforts including new site deployments, mergers and acquisitions, cloud adoption, and infrastructure modernization
Collaborate & Mentor: Provide guidance to engineers and service teams. Partner with IT security and business stakeholders to ensure alignment with operational and compliance requirements
Provide On-Site Support: Travel up to 25% to support major implementations, troubleshooting, and infrastructure initiatives.

Benefits

Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan – Secure your future with a competitive company match.
Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance – Financial protection for you and your loved ones.
Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
Continuing Education – Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus – Earn rewards for helping us find top talent.