Senior Nightshift Workflow Coordinator Senior Nightshift Workflow Coordinator

Nestle Operational Services Worldwide SA•Upper Macungie Township, PA

5d•Onsite

About The Position

With limited supervision, this role performs functions within Supply Chain Operations. The Senior Inbound/Outbound Coordinator will perform inventory management tasks, inbound (IB)/outbound (OB) analysis and provide ongoing support with the Electronic Warehouse Management system (EWM) and as a subject matter expert (SME) through SAP processing. They are responsible for managing and distributing work to execute an even freight flow from picking, loading, and receiving to meet our critical time goals, ensuring all customer orders are completed daily. The Senior Inbound/Outbound Coordinator will need to effectively pull correct resources to fix issues. There is also a common component of small project execution and active participation and leadership in continuous improvement at the distribution center. The Senior Inbound/Outbound Coordinator will be expected to perform efficiently under the demands of a rapidly changing workplace. This is a self-starting role involving many interactions with the frontline team and the site leadership team. Employees in this role should be able to identify any safety risks, and any actions which need to be taken. Employees in this role are responsible for ensuring proper timekeeping.

Requirements

High school diploma is required.
Able to work independently with minimal supervision
Able to use systems technology and software applications (i.e., Excel, Word, Power Point, etc.).
Able to communicate clearly via phone, email.
Must exhibit a high degree of urgency and commitment to resolve transaction errors and do so with minimal supervision.
Able to train and mentor peers in a fast-paced environment.
Able to manage and deal with constant ongoing system and process changes.
High degree of attention to detail and consistency.
Able to meet deadlines and production requirements.
Must possess strong communication and interpersonal skills.
Able to solve problems and make routine decisions quickly.

Nice To Haves

An associate's degree or higher education is preferred and/or equivalent experience.
Experience in Logistics Operations environment preferred.
Experience working with labor planning and assets (i.e., forklifts, sit-downs, etc.).
Experience with Warehouse Management Systems (EWM) and SAP is preferred.
Experience training and mentoring peers.

Responsibilities

Coordinating daily operations in the form of assigning the workload through SAP Electronic Warehouse Management and/or Digital Warehouse Application Systems for all inventory, IB and OB functions (i.e., Picking, Loading, and Receiving). All workloads will be distributed by scheduled appointment and priority.
Utilizing yard management system Nestle Yard Management System (NYMS), to arrange trailer moves to and from the dock. Aligning trailers to appropriate door for shipping/receiving.
Perform an inspection of trailer during the check in/check out process (may be site specific).
Perform periodic audits on but not limited to bill of lading (BOL) and Quality. Assure compliance when filing BOL's at end of shift/day. If the site is digital, ensure records are saved in the appropriate file location.
Communicating vertically and laterally on all matters to the daily workload will be important for the daily attainment of business objectives in both verbal and written form as required.
Resolution of flow issue(s) and problems raised by frontline employees are effectively and timely addressed to ensure continuation of facility operations and downtime is minimized.
Compiling daily reports on workload status and past due carriers for outbound appointments.
Ensuring flow procedures are followed appropriately by frontline employees, internal and external sources
Support operational initiatives and various projects that lead to decisions/strategies (i.e., People, Quality, Service, leading towards lowering total delivered costs, and NCE).
Support facility and department guidelines, processes and SOPs balancing both business needs and frontline employee needs.
Attend all mandatory training sessions held throughout the year.
Support inventory control (i.e., IB/OB, Order Maintenance, General Questions, FIFO, etc.)
Support with the fill rate (i.e., order packet management, pending/hold management, pre-pick) to ship 100% to the customer.
Ensure site security by answering front gate calls after hours (may not affect all sites)
Other projects and duties as assigned.