Senior Onboarding Specialist

West Monroe • Chicago, IL

1d

About The Position

West Monroe is hiring an Senior Onboarding Specialist to own the post-hire → Day-1 experience for new colleagues across the US, Costa Rica, and UK. This mid-level role sits in Talent Acquisition Operations and partners with TA, HR Operations, ICT, Talent & Leadership Development and business leaders to deliver a seamless, high-quality onboarding journey for executives (high touch), experienced hires, and campus cohorts (high-volume). You’ll help design and scale processes, run day-to-day delivery, and be the primary point of contact for new hires before they start.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to [e-mail].
Please review our current policy regarding use of generative artificial intelligence during the application process.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.

Requirements

• 4+ years in onboarding, HR operations, talent operations, or talent acquisition (professional services experience a plus).
• Proven experience with executive onboarding and onboarding experienced professionals; exposure to high-volume campus programs preferred.
• Strong project and stakeholder management, excellent communication, and a consultative approach with senior leaders.
• Comfortable building processes from scratch and working across global jurisdictions.
• Familiarity with Workday/ATS and onboarding systems.

Responsibilities

• Own end-to-end onboarding from offer acceptance to Day-One for executive, experienced, and campus hires.
• Deliver high-touch executive onboarding and scalable campus onboarding programs.
• Coordinate pre-boarding logistics: communications, equipment, system access, compliance checks, and Day-One readiness.
• Partner cross-functionally (TA, ICT, HR Ops, TLD, Legal, Payroll, practice leaders) to ensure timely, high-quality execution.
• Build playbooks, checklists and metrics; identify automation/near-shore opportunities and drive continuous improvement.
• Serve as the primary new-hire liaison; collect and act on feedback to improve the experience.

Benefits

• Employees (and their families) are covered by medical, dental, vision, and basic life insurance.
• Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses.
• Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year.
• Eligibility for ten weeks of paid parental leave will also be available upon hire date.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed