Senior Partner Manager

Yotpo•New York, NY

8d•Hybrid

About The Position

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. As a Senior Partner Manager at Yotpo, you will own and grow a defined book of named agency partners. This role is focused on strategic relationship ownership, revenue expansion, and tier progression. You will act as the primary point of contact (POC) for your partners, developing joint business plans, driving partner-sourced revenue, and ensuring long-term engagement and retention. The Senior Partner Manager is accountable for measurable ecosystem impact and serves as a strategic extension of Sales, Marketing, and Product teams. This is a revenue-responsible, relationship-first role requiring strong commercial acumen and executive-level partner engagement.

Requirements

Bachelor’s degree in Business, Marketing, or a related field.
5+ years of experience in SaaS, partnerships, alliances, account management, or business development.
Proven experience managing a defined book of business with revenue accountability.
Demonstrated ability to drive indirect revenue through agency or channel partnerships.
Strong executive presence and ability to influence cross-functional stakeholders.
Experience leading QBRs and building structured growth plans.
Strong analytical skills with the ability to forecast and track performance metrics.
Deep understanding of the eCommerce and agency ecosystem.

Responsibilities

Serve as the primary point of contact for a portfolio of named agency partners.
Build and maintain multi-threaded relationships across partner leadership, sales, and delivery teams.
Develop and execute joint business plans to support shared clients and new opportunities to support the partner program.
Drive accountability around referral targets, product adoption, and partner engagement metrics.
Create and promote community-wide enablement/marketing initiatives to further educate partners on the value creation that comes from Yotpo and further expose the great innovation coming from our product.
Create and promote community-wide enablement and marketing initiatives to educate partners on the value of Yotpo and showcase innovative product offerings.
Act as the voice of your partners internally, sharing feedback and garnering support cross-functionally from Ops, Product, Marketing, and Revenue teams.
Represent Yotpo at strategic partner meetings and select industry events.

Benefits

100% coverage of employee medical premiums; 90% coverage for dependent/family premiums.
100% coverage of employee dental + vision premiums.
Comprehensive life and disability insurance.
Flexible Time Off (FTO) policy, sick time, and paid holidays.
Equity in options.
Company sponsored 401K matching.
Pre-tax Commuter and Healthcare benefits.
Comprehensive paid leave for new parents and Dependent Care FSA.
Individualized career development, rewards, and recognition.
Wellness and philanthropic programming and events.