Senior Payroll Coordinator

Insurance Office of AmericaOviedo, FL
1d$25 - $27Hybrid

About The Position

The Senior Payroll Coordinator plays a critical, front-line role within the payroll team, supporting accurate and timely payroll operations for a complex, multi-state organization. This position partners closely with and reports to the Lead Payroll Administrator, serving as a trusted resource for day-to-day payroll processing, reporting, and employee support. The Senior Payroll Coordinator is also fully cross-trained to serve as a backup to the Payroll Tax & Compliance Specialist, ensuring continuity, compliance, and service excellence. Success in this role requires strong payroll expertise, advanced attention to detail, and a high level of professionalism and confidentiality.

Requirements

  • Demonstrated knowledge of federal, state, and local pay laws and tax management required; recent payroll experience supporting a multi-state employer required.
  • Proficiency with web-based payroll systems and payroll report creation and formatting, with intermediate to advanced Excel skills.
  • Proven ability to manage multiple priorities with strong time management and organizational skills while handling highly confidential information, maintaining accuracy, and meeting tight deadlines.
  • Strong verbal and written communication skills with the ability to effectively partner with employees, managers, and executives.
  • Commitment to ongoing payroll education and continuous professional development.
  • three years of payroll experience related to the essential functions required;

Nice To Haves

  • College degree in business, accounting, or a related field preferred but not required; FPC designation strongly preferred.
  • Experience with Workday or similar human capital management systems preferred; system-specific experience not required, training will be provided.

Responsibilities

  • Payroll Processing & Completion: Process, review, and complete bi-weekly and monthly payrolls, including regular, off-cycle, manual, and correction payrolls, ensuring accuracy and timeliness.
  • Payroll Data Management: Enter, validate, and maintain payroll data such as commissions, bonuses, incentives, reimbursements, pay rates, tax withholdings, direct deposits, and labor cost allocations.
  • Payroll Reporting & Analysis: Prepare and analyze bi-weekly, monthly, quarterly, and ad hoc payroll reports, including Excel-based reconciliations, audits, and variance analyses.
  • Timekeeping & Compliance Audits: Audit timesheets and payroll transactions to ensure compliance with company policies and applicable federal, state, and local wage and hour laws.
  • Employee Lifecycle Payroll Support: Review, process, and proof payroll records related to new hires, job changes, and terminations, including preparation and documentation of final pay.
  • Garnishments & Withholding Orders: Administer income withholding orders and garnishments, ensuring accurate setup, calculations, payments, compliance, and record retention.
  • Retirement Plan Payroll Administration: Support 401(k) payroll activities, including contribution transmittals, loan changes, participant updates, and coordination with external providers.
  • Payroll System & Employee Support: Provide payroll system support to employees and managers, including assistance with timekeeping, time-off entries, and resolution of payroll-related inquiries.
  • Regulatory & Statistical Reporting: Prepare and submit required payroll-related filings and reports, including multi-work state reports and Bureau of Labor Statistics (BLS) submissions.
  • Payroll Records Management: Maintain payroll documentation through accurate scanning, electronic filing, secure storage, and proper record retention practices.
  • Payroll Tax Backup Support: Serve as backup to the Payroll Tax & Compliance Specialist by assisting with tax account setup, agency communications, reconciliations, filings, and W-2 audits.
  • Workers’ Compensation Payroll Support: Support workers’ compensation payroll data setup, quarterly reporting, premium payments, and annual audit preparation.
  • Education: Continual payroll education and webinars.
  • Champion IOA Values: Demonstrate integrity and leadership.

Benefits

  • Competitive salaries and bonus potential
  • Company-paid health insurance
  • Paid holidays, vacations, and sick time
  • 401K with employer match
  • Professional growth and career progression opportunities
  • Respectful culture and work/family life balance
  • Community service commitment
  • Supportive teammates and a rewarding work environment
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