Senior People Operations Manager (Foster City)

MidPen Housing•Foster City, CA

20h•$177,000 - $182,000•Hybrid

About The Position

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity. MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025. The Senior People Operations Manager leads day-to-day HR operations across the employee lifecycle, ensuring systems, processes, and programs are compliant, efficient, intuitive, and employee-centered. This role drives key priorities—including compliance, systems optimization, reporting accuracy, and operational consistency—while serving as the primary driver of core HR operations. The position partners closely with People Business Partners, Talent, Payroll, and system vendors to deliver timely, accurate, and scalable People Operations

Requirements

7+ years of progressive HR or People Operations experience, including ownership of complex operational processes.
Strong working knowledge of HR compliance, payroll and benefits administration, and HRIS systems.
Experience managing People Operations staff or leading operational workflows.
Proven ability to manage competing priorities in a fast-paced, mission-driven environment.
High attention to detail paired with strong judgment and problem-solving skills.
Proven ability to effectively communicate across all levels of the organization.
Hands-on experience with ADP and multistate compliance.
Change management leadership experience during People Team or systems transformation.

Nice To Haves

Experience in nonprofit, housing, property management, or highly regulated environments.
Bilingual in English and Spanish preferred

Responsibilities

Oversee and improve core People Operations processes, systems usage, and data accuracy
Ensure consistent execution across HRIS, payroll, benefits, and related systems.
Serve as escalation point for complex employee operations issues and mentor teams in problem-solving.
Map, document, and optimize end-to-end People Ops workflows for scalability and efficiency.
Establish SOPs, clear handoffs, and operational rhythms to support consistency and onboarding.
Maintain ownership of People compliance programs and ensure audit-ready tracking and reporting.
Act as product owner for People systems, ensuring data integrity and effective cross-system integrations.
Deliver accurate, user-friendly reporting and drive process improvements that reduce manual work.
Lead and develop People Operations team members while managing workload and peak-period capacity.
Partner cross-functionally to support organizational changes, new initiatives, and operational readiness.