Senior Platform & Reliability Engineer (SRE)
About The Position
About Vizcom Vizcom is a visual creation platform that combines modern web tooling with AI-powered workflows. Our stack includes React/TypeScript frontend, Node/Koa + PostGraphile API services, PostgreSQL, Redis, BullMQ queues, and Kubernetes-based production infrastructure. We’re hiring a senior owner of stability and infrastructure to ensure the platform is reliable, fast, and resilient as we scale. Role Mission Own service reliability end-to-end: prevent incidents, reduce blast radius when failures happen, and lead fast, high-quality recovery when production degrades. This is a hands-on technical leadership role with authority to set reliability standards and enforce production guardrails.
Requirements
- Calm, structured incident commander under pressure.
- Thinks in failure modes and blast radius by default.
- Pragmatic: can stabilize quickly, then implement durable fixes.
- High ownership and strong written communication.
Responsibilities
- Set and enforce SLIs/SLOs/error budgets for critical user flows.
- Drive failure isolation across API, workers, queues, and dependencies so one subsystem cannot take down core access.
- Define probe contracts, rollout/rollback standards, graceful shutdown behavior, scaling/resource policies, and startup safety.
- Own poison pill containment and workload isolation.
- Lead Sev1/Sev2 response end-to-end (containment, communications, technical direction, RCA, corrective action execution).
- Own observability quality (signals over noise), on-call effectiveness, runbooks, and postmortem discipline.
- Gate risky deploys and enforce reliability guardrails when production health is at risk.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
