About The Position

The Senior Producer, Digital Optimization Program Manager spearheads programs designed to accelerate our Testing and Optimization efforts across content, platforms, and systems, including apple.com, Email, and key Apple and Partner Apps. The role partners with cross-functional teams in data science, engineering, product, and content to ensure seamless execution of test ideation, execution, and reporting within a well-defined and scalable process.

Requirements

  • At least 7 years of experience in program management focused on data-driven, cross-functional initiatives.
  • Experience leading large, complex, multi-track programs in content, platform, or systems environments.
  • Ability to navigate matrixed organizations and build strong relationships with technical and non-technical partners.
  • Experience in change management, process design, and adoption across global or distributed teams.

Nice To Haves

  • Strong communication and interpersonal skills.
  • Familiarity with digital communication platforms and technologies across e-commerce and channel platforms.
  • Demonstrated experience managing Testing and Optimization programs.
  • Extensive knowledge of optimization workflow and tools.
  • Knowledge of statistical testing methods and experiment design.
  • Strong analytical mindset with the ability to interpret data and translate findings into actionable insights.
  • Experience managing producer and agency teams on production and delivery.
  • Experience with Adobe Analytics and AEM.
  • Bachelor's degree or equivalent practical experience.

Responsibilities

  • Lead programs to accelerate Testing and Optimization efforts across various platforms.
  • Collaborate with cross-functional teams including data science, engineering, product, and content.
  • Ensure seamless execution of test ideation, execution, and reporting.
  • Develop structured plans and measurable outcomes for programs.
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