About the position
The Senior Product Analyst is responsible for development and management of assigned Club product and programs. Performs complex analysis designed to evaluate and monitor the competitive landscape, product performance, and identify opportunities. Monitor trends in Retention, growth, profitability and service quality for assigned product lines. Prepares reports on findings and makes recommendations to executives for improvement. Provide leadership, direction, and integration of multiple project activities across functional groups/divisions, influencing people and results within the organization. May oversee a product or market under the supervision of a product manager. Has multi-market experience. Provides leadership and guidance to product analysts.
Responsibilities
- Participation in all aspects of Retention Programs for Auto Club Enterprises
- Providing product and process recommendations to the Product Manager
- Performance review and analysis designed to identify gaps and compares our markets to that of other Clubs and competition
- Making recommendations regarding the development of strategic plans and monitoring the implementation of the strategic business plans for the market(s), product(s) or program(s)
- Acting as project manager and leader in the implementation of projects
- Ensure the timely and efficient completion of projects
- Work with multiple areas of the organization (including sales, Marketing, finance, ETD, etc.) to facilitate the development and success execution of all initiatives
- Creation of presentations to gain approval for new programs
Requirements
- Experience with Tableau software and SQL preferred, or ability/willingness to learn
- Proficient knowledge of Microsoft Excel
- Microsoft PowerPoint knowledge is required
- Prior analytical experience is preferred
- Comfortable presenting to groups
- Four-year college degree preferred
Benefits
- Health coverage for medical, dental, vision
- 401(K) saving plan with company match AND Pension
- Tuition assistance
- PTO for community volunteer programs
- Wellness program
- Employee discounts
