Senior Product Associate - Tech Risk & Controls | Cybersecurity

About the position

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in the Cybersecurity and Technology Controls organization, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Supports all team risk and security requirements, escalating where there are gaps and delivering tactical and strategic remediation plans
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Operates with a customer driven focus and leverages risk methodologies to convey the business and client needs into feature-level requirements within product backlogs
• Coordinates UAT sessions and sign off with users
• Assists with the acceptance criteria and results in UAT, raising critical bugs as a matter of urgency
• Attends all SCRUM ceremonies and ensure preparedness to avoid development delays, and supports product releases prior to, during, and post deployment
• Partners and builds relations with users, product leads, architects, and engineers to illustrate strategy in reducing risk and meet stakeholder needs

Requirements

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Knowledge of Governance, Regulatory, and Technology Risk and Controls
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Knowledge of data analytics and data literacy
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, documentation, and value management
• Familiarity with user acceptance testing (UAT)
• Proficiency in creatively resolving problems and conflicts while developing unique solutions, with a proven track record in complex decision-making
• Proficient knowledge in Agile and Scrum methodologies including Jira or Confluence
• Experience producing product artifacts including use cases, user stories, product requirements, user journeys, high-level wire frames, roadmaps, product overviews
• Proven ability to build strong partnerships with business, operations, technologists, and external vendor partners

Nice-to-haves

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience designing QlikSense dashboards