About The Position

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Client Onboarding Documentation you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Requirements

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated performance in either product management or relevant domain area
  • Experience executing operational management and change readiness activities
  • Experience in product deployment processes
  • Exposure to operational management and change readiness workstreams
  • Experience in Jira and Confluence

Nice To Haves

  • Developed knowledge of the product development life cycle
  • Emerging knowledge of product release and deployment processes
  • Experience in Qtest or similar tool integrated with Jira
  • Automation and reporting tools, e.g. Alteryx and Tableau
  • Acceptance criteria analysis and test scenario authoring
  • Access request and administration tools and process

Responsibilities

  • Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
  • Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
  • Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
  • Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Documents blockers and impediments to aid with dependency management and resource availability
  • Collaborates with the Product Delivery Manager, Product Owners and Execution Leads to engage stakeholders and cross-functional partners to manage dependencies and timelines
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