SENIOR PRODUCT DESIGNER- CHARLOTTE- HYBRID

About the position

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more. We're seeking a Senior Product Designer to improve SAP user workflows across key enterprise processes like sales, invoicing, and financial reporting. You'll collaborate with operators and cross-functional teams to shape user experiences, influence product strategy, and scale design solutions.

Responsibilities

• Empathize with users by understanding workflows and pain points
• Design intuitive SAP S4/Hana UI using SAP Fiori, Lo-Fi mockups, and design systems
• Test and iterate using tools like Build Me and Figma
• Collaborate with Product, Dev, and Service Design to ensure alignment
• Advocate for consistency and great UX across the platform

Requirements

• Hands-on experience designing enterprise SaaS/ERP systems (SAP/Fiori, Salesforce, etc.)
• Strong product thinking with awareness of downstream impact
• UXR expertise and user-testing capabilities
• Comfort navigating ambiguity and driving solutions independently
• Ability to communicate and present designs clearly at all stages

Nice-to-haves

• 7+ years in UX/Product Design with cross-functional experience
• Proven portfolio demonstrating strategic thinking and execution
• Skilled in Figma, Miro, and rapid prototyping tools
• Thrive in fast-paced, agile environments
• Balance creativity with structure
• Love solving complex problems with clear, scalable design
• Are a collaborative, optimistic thought partner

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave