About the position
As a Senior Product Designer for Monetization and Notifications, you'll craft seamless and valuable user experiences at the intersection of product growth and customer communication. Your focus will be on how users discover, evaluate, and adopt Postman's premium offerings and how timely, contextual messages help users get more value from the product. You'll design the systems and surfaces that shape key monetization moments-like trials, usage insights, billing transparency, upgrades, cancellations-and meaningful notifications that guide users across their journey. This work directly impacts user satisfaction, product engagement, and revenue growth. This is a high-impact role where design decisions are tightly coupled with business outcomes-and a deep understanding of the developer and buyer personas is essential.
Responsibilities
- Own the design across monetization and notifications, from strategy through execution-ensuring frictionless upgrades, transparent billing, and clarity-focused communication.
- Collaborate with PMs, engineers, analysts, and GTM partners to build user-first experiences that also drive business outcomes like conversion, expansion, and retention.
- Create thoughtful systems for in-product messages-modals, banners, toasts, emails, and other channels-that feel timely, non-intrusive, and action-oriented.
- Work on product experiments that test behavioral nudges, pricing awareness, upgrade flows, and plan education.
- Lead user testing to understand friction in the buying journey and post-purchase experience.
- Continuously refine how Postman delivers key updates (feature announcements, usage alerts, upgrade prompts) in a way that builds trust and enables growth.
- Contribute to overhauling Postman's existing Notifications and Monetization systems by surfacing key capabilities that should be added.
- Advocate for a unified and ethical approach to monetization UX across the product.
Requirements
- 5+ years of end-to-end product design experience, ideally in B2B SaaS or developer tools.
- Located in the San Francisco Bay Area or are open to relocating.
- Experience working on growth, monetization, pricing, or notification systems.
- Ability to read and interpret JSON payloads, webhook events, API errors, or basic scripts.
- Experience in experimentation-driven teams, formulating hypotheses and using data to validate design decisions.
- Highly collaborative and able to navigate ambiguity with product managers, analysts, and engineers.
- Balance big-picture system thinking with polished UI execution-prototyping, validating, and iterating quickly.
- Attention to detail in crafting the right UX.
Nice-to-haves
- Design for developers not just as a persona, but as a lived mindset.
- Strong sense of designing ethically for monetization-emphasizing transparency, control, and trust.
- Curiosity about how technical buyers evaluate tools.
- Attention to details like how billing information is surfaced and what triggers usage alerts.
- Energized by systems-level thinking, building frameworks that scale across multiple user touchpoints.
Benefits
- Full medical coverage
- Flexible PTO
- Wellness reimbursement
- Monthly lunch stipend
- Wellness programs
- Frequent team-building events
- Donation-matching program
