About the position
We're seeking a Senior Product Designer who thrives at the intersection of user experience and technical execution. This isn't a traditional designer role—you'll be the primary product owner responsible for end-to-end product development, from strategic vision to implementation. You'll work directly with engineering to build products that fundamentally change how children with learning differences receive care, while navigating the complex needs of students, parents, educators, and clinicians. This role demands someone who can think systematically about product strategy while executing tactical design work. You'll be responsible for a platform that serves as the central nervous system for our entire operation, touching every department and stakeholder in our ecosystem.
Responsibilities
- Define product roadmap based on user research, business objectives, and technical constraints.
- Lead user research initiatives, synthesize insights into actionable design decisions, and create high-fidelity designs in Figma.
- Collaborate directly with engineering to understand technical limitations, scope features appropriately, and ensure designs are implementable within our tech stack.
- Work with clinical teams, educators, parents, and internal departments to gather requirements and validate solutions.
- Drive sprint planning, backlog grooming, and feature prioritization.
- Establish metrics and KPIs to measure product success.
Requirements
- 5+ years of product design experience with demonstrated ownership of product strategy and execution.
- Strong design portfolio showcasing complex B2B products, with clear articulation of your design process and measurable impact on user outcomes and business metrics.
- Expert-level proficiency in modern design tools (Figma, Sketch, Adobe XD, or similar).
- Technical fluency sufficient to collaborate effectively with engineering teams.
- Proven project management skills with experience leading cross-functional product development from conception to launch.
- Experience with agile methodologies and familiarity with tools like Linear, Jira, or similar project management platforms.
- Strong analytical mindset with experience using quantitative and qualitative data to validate design decisions.
- Excellent stakeholder management with demonstrated ability to conduct user research and synthesize feedback.
Nice-to-haves
- Experience in regulated industries (healthcare, fintech, legal tech) or complex service delivery environments.
- Experience with accessibility standards (WCAG, Section 508) and designing inclusive experiences.
- Background in clinical workflows, educational service delivery, or other multi-stakeholder operational environments.
- Experience scaling design systems and establishing design operations in rapidly growing organizations.
- Customer-facing experience including user interviews and usability testing.
