Senior Product Manager - Automation Platform

About the position

As the Senior Product Manager for the Automation Platform at Fiserv focuses on developing and executing the product roadmap specifically for automation solutions, ensuring these tools enhance operational efficiency and streamline processes. They collaborate with cross-functional teams to integrate automation technologies, listen to customer feedback to refine features, and drive innovation to keep the platform ahead in the market.

Responsibilities

• Define the product strategy for the automation platform
• Manage and execute the product roadmap, balancing customer needs with business priorities
• Facilitate data-driven decisions and create necessary metrics for evaluating product success
• Conduct pilot tests and gather early feedback to ensure feature adoption
• Analyze customer feedback to prioritize and convert into defined feature requirements
• Identify opportunities for product enhancement based on competitive research and industry trends

Requirements

• 5+ years of product management or product owner experience in an enterprise SaaS product company, preferably with Salesforce or ServiceNow platform
• 5+ years of experience in product roadmap planning, go-to-market strategies, and managing end-to-end product releases
• 5+ years of experience defining, developing, and launching products at various stages in an agile environment
• 4+ years of experience collaborating with engineering teams, demonstrating strong technical aptitude
• Bachelor's degree in a related field and/or equivalent military experience

Nice-to-haves

• Experience with Salesforce, ServiceNow, low-code, or RPA platforms
• Strong analytical and problem-solving skills, with demonstrated experience in data-informed decision-making and leveraging analytics to measure product success
• Exceptional skills in stakeholder management, collaboration, and communication, with a customer-first mindset

Benefits

• Medical, Vision and Dental Benefits
• Fuel Your Life Wellness Program
• 401k, Employee Stock Purchase Plans and Incentives & Bonuses
• Employee Resource Groups
• Paid Time Away