About the position
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.
Responsibilities
- Own and execute the S&E issuance platform roadmap bringing reliability & resiliency to all payments and new card product offerings to grow the business.
- Enhance issuing platform capabilities across BILL Cards. Own roadmap and key initiatives across our platform to improve how we issue cards and manage transactions over the card networks.
- Partner closely with engineers, designers, product marketing, sales, business operations, customer success, customer support, risk, and finance to ensure our customers are at the center of everything we build and that they’re delighted by our work.
- Be a thought leader on our Issuing platforms and products, with a deep understanding of how the interplay between issuing processors, issuing banks, and card networks functions.
- Focus on Business Outcomes. Cut through the complexity of card programs to identify opportunities for enhanced economic efficiencies across the issuing P&L.
- Gather feedback from Ops and CX teams to uncover customer pain points and work to improve platform capabilities/ experience and support development of new features to further optimize the experience.
- Interact effectively with senior leaders presenting insights and strategies that drive our company’s objectives.
Requirements
- 5+ years of product management experience in fintech or a payments related industry.
- Knowledge of the card payments ecosystem, including key players, products, and economics.
- Experience at an issuing processor or card network a plus.
- Track record of experimenting and successfully launching at scale.
- Outstanding written and verbal communication with a diverse stakeholder audience.
- Very good at influencing leadership, cross-functional teams, and external partners.
- Solid technical chops that allow you to have in depth technical discussions and opinions.
- Excellent at identifying and prioritizing high impact initiatives.
- Experience managing technical software products from kick-off to post-launch.
- The ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans.
Benefits
- 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP).
- HSA & FSA accounts.
- Life Insurance, Long & Short-term disability coverage.
- Employee Assistance Program (EAP).
- 11+ Observed holidays and wellness days and flexible time off.
- Employee Stock Purchase Program with employee discounts.
- Wellness & Fitness initiatives.
- Employee recognition and referral programs.
