Senior Product Manager - Cash Management

About the position

The Senior Product Manager - Receivables Domain Expert will be responsible for helping define and deliver on the product strategy for the end to end digital process and tooling of an integrated receivables solution. We have a unique opportunity at RBC to build the cash management business of the future from the ground up. While we are building differentiated digital experiences for clients, a key aspect of the strategic differentiation emanates from our ability to provide state of the art digital channels to give complete control to clients to manage their treasury operations.

Responsibilities

• Be the voice of the client in developing integrated receivables solutions that allow our client to accelerate access to working capital, provide flexibility to their clients, and automate the end-to-end flow.
• Support the Product Strategy & Execution for US Cash Management in partnership with Product, Technology, and other cross-functional partners.
• Act as a subject matter expert in end-to-end receivables processing and collaborate with internal stakeholders in managing the canonical data model.
• Collaborate with various internal partners to manage the end-to-end data mapping.
• Drive modern, frictionless User Experience (UX) design for seamless enterprise signup for and maintenance of receivables solutions.
• Proactively identify opportunities to enhance client experience and drive the development of new processes and tools.
• Collaborate with internal stakeholders to drive client experience improvements.
• Enable and participate in forging creative partnerships with ecosystem providers.

Requirements

• Demonstrated experience in building and supporting receivable solutions for corporate clients for cash management.
• Strong Product Management background - Adept in Human Centered Design, strong understanding of technical concepts, and strong business acumen.
• Strong command of digitizing product implementation processes for corporate clients.
• Experience in helping craft user experience flows in tandem with backend processes/platforms.
• Proven track record of driving success in programs anchored on straight through processing/digitization.
• Ability to act as the product owner, providing end-to-end oversight of product in partnership with internal stakeholders and clients.
• Articulate communication skills with internal and external stakeholders in showcasing product ideas and collecting valuable feedback.
• Creativity in optimizing client experience based on the value to the user and the business.
• Comfortable working with quick turnaround times and deadlines.
• Can-do mindset, able to fail fast and pivot without taking circumstances personally.
• Ability to listen and engage stakeholders and effectively align others around a common goal.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Opportunities to build close relationships with clients.